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Client Experience Coordinator

DogiZone
Posted a month ago, valid for 23 days
Location

Rockville, MD 20849, US

Salary

$18 per hour

Contract type

Part Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • Team DogiZone is seeking friendly and proactive Front Desk Receptionists with a minimum of 1 year of receptionist or customer service experience.
  • The role involves handling check-ins, scheduling appointments, managing payments, and responding to client inquiries in a fast-paced environment.
  • The position offers a salary of $18.00 per hour, along with benefits such as 3-4 weeks of paid time off, health insurance, and a 401K plan.
  • Candidates must exhibit a positive and enthusiastic demeanor towards customers, co-workers, and pets at all times.
  • Shifts available include early morning and evening hours, with part-time shifts also varying.

Description

Crazy about Canines? We’re Looking for Top Dogs Interested in Career Growth.

Come join the pack at Team DogiZone as we provide the best people, the best place and the best programs and resources for dogs and their pet parents - making us the Top Dogs in the marketplace.


We’re looking for people who obsess about our VALUES the way we do.

  • Amazing Service
  • Safety First
  • Positive Team Spirit
  • Drive Continuous Improvement


Benefits

Give us your best and we’ll do our best to make you glad you did. We’re looking for quality people in it for the long haul, so we offer better than industry-average benefits including:

  • 3-4 Weeks Paid time off
  • Health insurance
  • Massive growth potential
  • Competitive pay PLUS incentives
  • 401K
  • Amazing team atmosphere
  • Paid training and on-boarding


The Position

We’re looking for friendly, active and proactive Front Desk Receptionists who are the face of our Company. This crucial, fast-paced, and highly energized role is responsible for handling all check-ins, check-outs, scheduling appointments and taking payments. This role also includes handling phone calls and inquiries from clients and prospective clients, responding to emails, coordinating and maintaining lodging, daycare and grooming schedules, scheduling evaluations, administrative duties and managing the wait list. The Front Desk Receptionist is responsible for exhibiting a positive enthusiastic image at all times to customers, co-workers and pets at DogiZone. They are also responsible for ensuring unparalleled care and attention for both pets and their owners.


Want to learn more about us via video? Check this out!

https://youtu.be/V-fRTZHNu6w


Job Type

  • Full-time, Part-time
  • Salary
  • $18.00 an hour


Requirements

Qualifications

  • Friendly and enthusiastic
  • Ability to effectively interact with clients and dogs in a high-volume, fast-paced environment
  • Desire to lead a team
  • Minimum of 1 year receptionist/customer service experience
  • We are a drug free workplace


Shifts we are seeking coverage for

  • 5:45am – 1:30pm
  • 1:30pm – 9pm
  • Bi-weekly weekend shifts
  • Part-time shifts may vary



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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.