Position Overview
We are seeking an experienced Ophthalmic Technician III to serve as a dedicated ophthalmologist screening and testing technician within our patient care team. This role is responsible for performing comprehensive pre-exam screenings and advanced diagnostic testing to ensure the ophthalmologist receives accurate, complete, and timely clinical information for patient evaluation and treatment planning.
The ideal candidate is a Certified Ophthalmic Assistant (COA), Certified Ophthalmic Technician (COT), or possesses equivalent experience, with strong clinical skills, sound judgment, and the ability to work efficiently in a high-volume ophthalmology setting. This position plays a critical role in clinical flow, physician efficiency, and overall patient experience.
Principal Duties and Responsibilities
Ophthalmologist Screening & Clinical Workup
- Perform comprehensive ophthalmic pre-exam screenings in accordance with provider preferences and clinical protocols.
- Obtain, verify, and document complete medical, ocular, and surgical histories, including chief complaints and symptom progression.
- Measure and document visual acuity, intraocular pressure, and refractions, and basic motility, pupil, and CVF assessments.
- Perform refraction and retinoscopy as indicated to support clinical assessment.
- Prepare patients for physician examination, including administering diagnostic drops and dilation per protocol.
Diagnostic Testing & Imaging
- Perform advanced ophthalmic diagnostic testing, including but not limited to:
- Visual field testing (Humphrey Visual Field)
- Optical Coherence Tomography (OCT)
- Fundus photography
- Corneal topography
- A/B-scan ultrasound
- Applanation tonometry
- Perform all diagnostic testing as ordered by the physician.
- Ensure all ordered testing is completed accurately prior to physician evaluation.
- Identify and promptly communicate abnormal findings, changes in visual acuity, or urgent concerns to the ophthalmologist.
Documentation & Clinical Accuracy
- Accurately and thoroughly document all screening data, test results, and procedures in the electronic health record (EHR).
- Review patient charts to confirm completeness of testing and readiness for physician examination.
- Maintain attention to detail to support diagnostic accuracy and continuity of care.
Patient Education & Experience
- Explain screening and testing procedures clearly to patients to ensure understanding and cooperation.
- Provide patient education regarding prescribed medications, eye drops, and contact lenses as directed by the provider.
- Maintain a professional, compassionate, and patient-centered approach at all times.
Workflow, Prioritization & Communication
- Efficiently manage daily assignments while maintaining clinic flow and physician readiness.
- Navigate and complete assigned tasks, including voicemails, patient messages, prescription refill requests, faxes, and prior authorizations.
- Communicate effectively with physicians, technicians, and leadership regarding patient status, testing needs, and workflow concerns.
Equipment, Safety & Inventory
- Clean, maintain, and calibrate ophthalmic equipment in accordance with infection control and safety standards.
- Troubleshoot basic equipment issues and escalate concerns as needed.
- Monitor exam room and testing area supplies; notify appropriate personnel when inventory is low or depleted.
- Ensure compliance with HIPAA, OSHA, and all applicable clinical safety standards.
Professional Development & Leadership Support
- Stay current on ophthalmic screening techniques, diagnostic testing advancements, and clinical best practices.
- Serve as a clinical resource for training or mentoring to less experienced technicians when appropriate.
- Participate in training sessions, team meetings, and quality improvement initiatives.
- Perform other duties as assigned.
Qualifications
- COA or COT certification preferred; equivalent ophthalmic screening and testing experience required.
- Demonstrated proficiency in ophthalmologist pre-exam screening and advanced diagnostic testing.
- Strong organizational skills and ability to prioritize in a fast-paced clinical environment.
- Excellent communication, documentation, and patient interaction skills.
- Ability to travel to satellite clinic locations as needed.
- Availability to work Monday through Friday, with rotating Saturdays required.
Benefits
- Health insurance
- Dental insurance
- Life insurance
- Accidental Death and Dismemberment Insurance
- 401 (k)
- PTO and holidays off
- Career growth and development
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