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Front Desk Agent

DRIFTWOOD HOSPITALITY MANAGEMENT
Posted 19 days ago, valid for a month
Location

Rockville, MD 20849, US

Salary

$20 - $20 per hour

Contract type

Full Time

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Sonic Summary

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  • The Hilton Washington DC/Rockville Hotel & Executive Meeting Center is seeking a full-time Front Desk Agent in Rockville, MD, with a salary of $20.00 per hour.
  • Candidates must possess stellar verbal and written communication skills to provide exemplary guest service.
  • While Hilton experience is preferred, it is not required; however, customer service experience is a must.
  • Front Desk Agents will need to learn and accurately use the property management system for checking in/out guests and addressing billing inquiries.
  • Scheduling flexibility, including availability to work weekends and holidays, is preferred for this position.

Job DetailsJob Location: 714 - Rockville Hilton - Rockville, MD 20852Position Type: Full TimeSalary Range: $20.00 - $20.00 HourlyThe Hilton Washington DC/Rockville Hotel & Executive Meeting Center is looking for a friendly and dependable Front Desk Agent to join the team. Front Desk Agents are responsible for providing and ensuring exemplary guest service at all times. Stellar verbal and written communication is a must-have to interact with hotel guests and Team Members. Hilton experience is preferred but not required. Front Desk Agents must be able to learn and accurately use the property management system to check in/out reservations and assist guests with their billing and hotel questions. Due to the nature of hotel business levels, scheduling flexibility is preferred, to include working weekends and holidays.  Qualifications Hilton and PEP experience preferred but not required Must be able to learn and accurately use the property management system Customer service experience required Full Time Team Members are eligible for: Medical, dental, vision insurance 401(k) with employer match Disability insurance Employee assistance program Life insurance Paid vacation, sick and holidays Hilton Hotel discounts Team Member Parking Daily Team Member meals




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