Technical Assistance Coach

BLH Technologies, Inc., is seeking a Technical Assistance (TA) Coach to support federal and state-level human services programs, including contracts with the U.S. Department of Health and Human Services (HHS) related to child welfare and TANF programs. This role focuses on delivering high-quality, tailored training and technical assistance to grantees and state, local, and tribal program staff working to improve outcomes for low-income individuals, families, and communities.

The TA Coach will work directly with programs to build organizational capacity, strengthen program implementation, and improve service delivery. This role requires a combination of subject-matter expertise, coaching skills, and experience working in human services or workforce development programs, with an emphasis on practical, field-based support.

Duties include but are not limited to:

• Provide direct coaching and technical assistance to grantees and program staff to strengthen program implementation and performance.

• Conduct organizational assessments to identify strengths, gaps, and areas for capacity building.

• Develop and deliver customized TA plans tailored to the needs of individual organizations or programs.

• Facilitate training sessions, workshops, and webinars on topics such as program management, service delivery, compliance, and performance improvement.

• Support programs in implementing evidence-based and evidence-informed practices.

• Assist grantees in improving data collection, reporting, and performance management processes.

• Provide guidance on federal and state program requirements, including TANF-related policies and reporting expectations.

• Support development of organizational systems, including governance, partnerships, and sustainability strategies.

• Document TA activities, outcomes, and lessons learned to support continuous improvement and knowledge dissemination.

• Collaborate with program staff, analysts, and leadership to ensure alignment of TA delivery with program goals and priorities.

• Contribute to development of training materials, toolkits, and best practice resources.

Requirements:

• Master's degree (or bachelor's with equivalent experience)

• Experience providing training and technical assistance in human services, workforce development, or community-based programs

• Experience working with TANF programs or similar federal/state/tribal social service programs

• Experience working with state, local, or tribal governments and/or nonprofit organizations

• Strong facilitation and coaching skills, with ability to engage diverse stakeholders

• Experience conducting organizational assessments and capacity-building activities

• Knowledge of program performance management, data collection, and reporting practices

• Strong written and verbal communication skills

• Ability to travel as needed to support on-site or in-community technical assistance

This position is contingent upon contract award and funding. Candidates may be interviewed and selected prior to award; start dates are dependent on contract execution.

Work Location: Washington, DC Metro area. May require occasional travel.