Network Administrator req # 566

Who we are...

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.

Inspiring you to become extraordinary in work and life.

What we need…

The WAN Specialist II is responsible for the production support, stability, and evolution of COCC’s enterprise wide area network. This role supports critical networking services including carrier circuits, routers, switches, Internet connectivity, and SD‑WAN platforms (Velocloud), with a strong focus on performance, reliability, and continuous improvement.

You’ll work hands‑on with modern network and monitoring technologies that support mission‑critical financial services clients, alongside a collaborative team that values automation, operational excellence, and knowledge sharing. This is an excellent opportunity for a network professional looking to deepen their technical expertise, influence network design and tooling, and grow into a senior technical role within a stable, forward‑thinking organization.

What’s in it for you…

COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:

• Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets 
• Generous PTO offerings, benefits and competitive compensation
• On-site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition Reimbursement
• One-on-one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals
• Peer recognition programs

What you’ll do…

As a WAN Specialist II, you will support and enhance COCC’s WAN infrastructure by responding to client requests and proactively identifying performance and connectivity issues across client‑server and Internet‑facing environments. In coordination with Network Architects, you will troubleshoot complex network problems, analyze performance metrics, and drive resolution in a production environment.

You will design and implement new network solutions, as well as manage upgrades and improvements to existing WAN platforms. This includes coordinating and escalating with service providers such as AT&T, Comcast, and other vendors to install new circuits, restore service, and resolve chronic network issues.

In addition, you will contribute to operational efficiency by developing and maintaining automation and monitoring solutions using tools such as xMatters, Grafana, NetBrain, and GitLab Duo. These efforts will help streamline processes, improve visibility, and ensure consistent, repeatable network operations across the environment.

What you’ll bring…

You'll bring demonstrated experience and hands on skills in routing, switching, WAN technologies, and network automation that is complemented by an understanding of DevOps practices and core networking fundamentals. You also possess working knowledge of scripting or coding languages used to support automation, integration, and monitoring initiatives.

As a WAN Specialist II, you are expected to mentor and support WAN Specialist I teammates, sharing knowledge, promoting best practices, and serving as a technical role model. You demonstrate strong leadership in day‑to‑day operations, take ownership of issues through resolution, and communicate effectively with teammates, vendors, and stakeholders. Your ability to balance technical depth with operational discipline helps ensure a stable, scalable, and well‑supported network environment.

Salary Range for this role is $66,600K-$99,800K per year 

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we’ll be happy to get back to you.