Human Resources Coordinator

Position Description:

The primary purpose of this position is to provide comprehensive support in various HR functions including recruiting, on-boarding, benefit communication, leave administration, HRIS maintenance and transactions, performance management, compliance, and training. The HR Coordinator will be expected to be highly organized and detail-oriented and committed to ensuring a positive employee experience. This role requires a strong understanding of HR practices and principles, specifically on benefits administration.   The HR Coordinator will regularly collaborate with both employees and external vendors.

Essential Functions:

Support HRIS Management and Employee Life Cycle Changes

1. Assist in maintaining employee records and ensuring data accuracy in the HRIS (ADP WorkforceNow)
2. Maintains employee files.
3. Partners with Teammate Success Specialist on processing and reviewing employee status changes.
4. Generate and maintain reports related to HR metrics, as needed.
5. Assist with updating organizational charts.

Benefit Support

1. Develop and maintain relationships with benefit broker and carriers’ representatives.  Acts as a liaison between employees and insurance providers.
2. Process benefit enrollments, changes, and terminations, ensuring accuracy and compliance with company policies and regulatory requirements.
   • Review invoices and benefits statements to ensure accuracy
   • Partner with employees to get answers to their benefit questions, including connecting them with appropriate vendor resources.
   • Assist with the annual open enrollment process.
   • Coordinates employee benefit programs, including but not limited to leaves of absence, COBRA, health insurance, and disability/life insurance.
   • Assists in communicating benefit program changes and updates.

Recruitment support

1. Collaborate with the recruitment team to coordinate interviews, follow-up with candidates, and update candidate statuses in HRIS.
2. May assist with managing job postings on various platforms and creating advertising collateral.

New Employee Onboarding Support

1. Schedules and coordinates new employee onboarding schedules.
2. May assist with orientation and introductions.
3. Complete Form I-9 and E-Verify authorizations with new hire.
4. Assists with pre-employment background and drug screening.

Compliance and Confidentiality

1. Stay informed on HR-related laws and regulations to ensure company compliance.
2. Ensure we are compliant with labor law poster requirements.
3. Must always demonstrate a high level of discretion in dealing with confidential and sensitive issues.

Training and Development

1. Support training initiatives by coordinating sessions, tracking attendance, and managing training materials.
   • Assist in reporting out of Learning Management Systems (CPD and ADP).
   • Will provide support in planning and executing on a variety of employee engagement initiatives and events.
   • Event and meeting support may include Town Halls, recognition events, volunteer opportunities, holiday celebrations and others.
   • Will help maintain calendar of activities, in conjunction with Admin team.
   • Processes department mail.
   • Assists with greeting and directing visitors.
   • Maintains and orders supplies for the human resources department as needed.
   • Provides back-up to the Administrative and Executive teams, as needed.

Responsibilities listed reflect general responsibilities of this position and are not to be construed as an exhaustive list of all duties.  Other duties may be performed as needed.

Qualifications:

Experience, Education & Credentials:

• Associate’s Degree in Business, HR Management or related field preferred. 
• A Minimum of one year experience in an HR support role is required.
• Prior experience with benefits coordination strongly preferred.
• Prior experience with HRIS systems required (ADP WorkforceNow preferred)

 Knowledge, Skills & Abilities:

• Excellent organizational skills and attention to detail. 
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Working understanding of human resource laws, regulations, principles, practices and procedures. 
• Ability to handle confidential information with discretion.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office software and various HRIS/HRM systems.
• Proven ability to handle multiple projects and meet deadlines.
• Ability to work effectively with a diversity of individuals at all organizational levels.

 Competencies: 

• Time Management – Uses their time effectively and efficiently; values time; concentrates their efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Integrity and Trust – Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent themselves for personal gain.
• Organizing – Can marshal resources to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently to arrange information and files in a useful manner.
• Functional/Technical Skills – Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

 Physical Demands

• Must be able to lift up to 15 pounds.
• Requires standing and/or sitting for an extended period of time.