Quality Technician

Job Summary:

A Quality Technician will support daily quality activities across warehouse operations with a strong focus on quarantine inventory, process compliance and quality improvement. This position requires a high-level attention to detail to yield safe and accurate results.

Duties and Responsibilities – Essential Functions:

• Oversee and maintain quarantine inventory across two company locations.
• Verify physical quarantine inventory matches system inventory.
• Ensure nonconforming material is properly identified, segregated and tracked.
• Communicate quarantine status and material dispositions with suppliers and internal teams.
• Conduct weekly process surveillance to verify compliance with Work Instructions and quality requirements.
• Investigate quality concerns and support containment activities.
• Collect information and documentation to support customer complaints and corrective actions.
• Track and follow-up on assigned corrective actions.
• Maintain quality records, audit results and other documentation.
• Identify recurring issues and opportunities for process improvement.
• Support internal, customer and ISO audits as needed.
• Serve as a visible quality resource on the warehouse floor and work closely with Operations.
• Ability to use a RF scanner.
• Complete other duties as assigned by Management.

Qualifications:

• High School diploma or GED required. A combination of acquired education and equivalent experience may be considered.
• 1 – 3 years of actual working quality experience in a manufacturing, logistics or warehouse setting.
• Experience with inventory control, quality inspections, audits or nonconforming material is preferred.
• Demonstrated ability to problem solve issues and ability to effectively communicate findings and resolutions in written or oral format.
• Ability to work independently and obtain proper time management of tasks.
• Actual work experience with various Warehouse Management System (WMS).
• Intermediate level computer skills: Microsoft Suite (Word, Excel, PowerPoint, Outlook).
• Ability to read, write and understand English.

Physical Requirements:

• Ability to walk throughout the square footage of the warehouse environment and stand and/or work on feet during the assigned shift hours.
• Ability to bend safely, lift and carry objects and/or product weighing up to 40 lbs.
• Ability to hear power equipment alarm signals.

Environmental Considerations:

General work area is in a warehouse environment, mostly indoors with some outdoor exposure. Facility is non-temperature-controlled space.

Equal Employment Opportunity:

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, genetic information, national origin, disability or military service.