ERP Applications Analyst

Summary/Objective

The ERP Applications Analyst is responsible for supporting, configuring, and developing the SyteLine ERP environment across KieferSage's four business units. This role serves as the first point of contact for day-to-day application needs while building deeper technicalexpertise in ERP administration, SQL development, and systems integration under the direction of the Director of ERP Transformation.

This is an early-career role designed for someone who wants to grow into a broader ERP specialist. The organization is actively moving tothe cloud, implementing new modules, and building automation, which provides exposure to the full ERP transformation lifecycle andincreasing project ownership over time.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application Support & Configuration:

Serve as the first point of contact for SyteLine application issues across business units

Manage form personalizations, report distribution, and system configuration changes

Assist with environment management, backups, and routine database maintenance

Maintain documentation of configurations, procedures, and known issues

Development:

Write and modify SQL for troubleshooting, data analysis, and integration support

Learn and apply ERP-specific development patterns including form scripting, event handlers, and custom automation

Support integrations between the ERP system, third-party platforms, and internal tools

Participate in the full change lifecycle: requirements gathering, development, testing, and deployment

Project & Transformation Support:

Support module implementations, data migrations, and vendor coordination as assigned

Assist with cloud platform tasks during the migration from on-premise to Infor CloudSuite

Contribute to user training, documentation, and change management activities

Work with business stakeholders to gather requirements and translate them into technical solutions

Competencies

SQL development and data analysis

ERP application support and configuration

Troubleshooting and root-cause analysis

Written and verbal communication with technical and non-technical audiences

Adaptability in a developing or evolving environment

Attention to detail and accuracy

Self-direction and initiative

Cross-functional collaboration

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

This job operates mainly in a clerical office setting. This role routinely uses standard office equipment such as computers, phones,copiers, filing cabinets, and fax machines. Occasional access to manufacturing production areas across business units may be required.

Physical Demands

This is largely a sedentary role; however, some lifting, bending, stooping, and standing is necessary. Mental alertness and long periods ofconcentration.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional after-hours or weekendwork may be required to support system maintenance, upgrades, or production issues.

Required Education and Experience

1 to 3 years of experience in IT support, application support, or a technical analyst role

Working knowledge of SQL, including queries, joins, and basic stored procedures

Comfort working in Windows Server environments

Strong troubleshooting instincts and the ability to figure things out independently

Clear communicator who can translate technical concepts for non-technical users

Ability to manage multiple priorities across several business units

Preferred Education and Experience

Associate or bachelor's degree in Information Systems, Computer Science, or a related field

Prior ERP experience with SyteLine, SAP, Oracle, Epicor, or a similar platform

Exposure to VB.NET, C#, or other object-oriented languages

Background in manufacturing or distribution environments

Familiarity with Infor CloudSuite Industrial or InforOS

Experience supporting integrations, EDI, or reporting tools

AAP/EEO Statement

KS provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation,national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takesaffirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of thesecharacteristics. Discrimination of any type will not be tolerated.

Other Job Duties

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended todescribe all duties someone in this position may perform. All employees of KS are expected to perform tasks as assigned by KSsupervisory/management personnel, regardless of job title or routine job duties.