Receptionist

Job description

We are seeking a dedicated and friendly Medical Receptionist to join our team. The ideal candidate will have a passion for healthcare, excellent patient engagement skills, and a commitment to upholding our core values of teamwork, excellence, compassion, integrity, and commitment. This role involves greeting patients, managing appointments, verifying insurance, and assisting with various administrative tasks.

Key Responsibilities

• Greet patients with a warm and friendly demeanor.

• Manage patient check-in and check-out processes with accuracy and efficiency.

• Confirm and update patient demographics and insurance information.

• Schedule and reschedule patient appointments as needed.

• Verify patient insurance coverage and handle related insurance/financial inquiries.

• Manage patient flow to ensure timely and efficient service.

• Answer and direct phone calls in a professional manner.

• Assist patients with their needs and provide information about clinic services.

• Balance daily transactions and maintain accurate financial records.

• Collaborate with healthcare providers to ensure seamless patient service.

• Other duties as assigned.

Qualifications:

• Strong communication and interpersonal skills.

• Knowledge of medical office practices and medical terminology preferred.

• Strong organizational skills and attention to detail.

• Outgoing and friendly personality with a professional appearance.

• Ability to multitask and handle a fast-paced environment.

• Experience in front desk or customer service roles.

• Proficiency with computer systems and office software.

• Bilingual skills are a plus.

• Commitment to teamwork, excellence, compassion, integrity, and commitment.

Why Join Us?

• Work in an environment that fosters excellence and continuous improvement.

• Collaborate with a dedicated team of professionals who are passionate about healthcare.

• Enjoy opportunities for professional growth and development.

• Contribute to innovative solutions that enhance patient care and streamline testing processes.

• Join a practice that combines advanced technology, expert care, and commitment to our patients.

Job Type: Full-time

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Employee discount

• Flexible spending account

• Health insurance

• Health savings account

• Life insurance

• On-the-job training

• Paid time off

• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

About Us:
At BoozmanHof Regional Eye Clinic, we have proudly served as Northwest Arkansas’s trusted partner in eye care for more than 45 years. Since 1977, our mission has been simple: to help you see clearly and live life to the fullest. Our practice combines advanced technology, expert care, and a heartfelt commitment to our patients.