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Responsibilities
• Utilize design expertise to assist clients in one-on-one consultations in the store and in-homeÂ
regarding the design of their living spaces to drive store sales
• Perform productive in-home consultations including the ability to accurately measure and assessÂ
the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions in order to achieve and exceed establishedÂ
sales and productivity goals
• Utilize exemplary world-class service standards assist customers with special services including:Â
gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, backÂ
orders, charge sends, courier deliveries, and furniture orders
• Demonstrate superior product knowledge, including features and benefits of the entire designÂ
studio assortment
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Criteria
• Strong communication, clienteling and customer follow-up skills
• Ability to complete and coordinate complex large orders within a variety of sales channels
• Experience in working with the elements of design preferred
• Proven ability to prioritize and handle multiple tasks simultaneously
• 1-2 years of customer service and retail sales experience, (specialty retail preferred, but notÂ
required)
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Physical Requirements
• Must be able to be mobile on the sales floor for extended periods of timeÂ
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate
equipment and safety techniquesÂ
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Employment/promotion to this role will be contingent on successful completion of aÂ
background check
| Our Company Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas. |
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