Project Coordinator

(Responsibilities may include, but are not limited to, the following.) 

Project Management & Client Coordination 

• Manage client-facing projects within assigned service lines or geographic markets. 

• Act as a primary point of contact for client inquiries, providing guidance, coordinating support, or escalating as appropriate. 

• Gather and evaluate information from internal systems and stakeholders to support sound decision-making throughout the project lifecycle. 

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Cross Functional Collaboration 

• Coordinate with Emergo offices worldwide to support project intake, time tracking, invoicing, deliverables, and postdelivery follow-up. 

• Communicate effectively with contractors, partners, and external suppliers to support consistent project execution. 

• Serve as a liaison to consultants and critical suppliers, assisting with scheduling, project calendars, resource allocation, and timesheet management. 

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Operational Execution 

• Utilize organizational tools, systems, and financial resources to plan, staff, monitor, and evaluate assigned projects. 

• Maintain accurate and secure client documentation in compliance with internal procedures. 

• Support the development, maintenance, and communication of project related processes to ensure consistency across global teams. 

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Service Delivery & Support 

• May conduct or support service-related training or presentations as experience allows. 

• Monitor the overall health of client accounts and communicate emerging risks or impacts to appropriate project managers or management. 

• Contribute as a service lead for small to medium service areas or support larger service initiatives under the direction of a service lead. 

• Provide secondary support to incoming calls from clients, prospects, vendors, salespeople, and consultants, ensuring professional and timely responses. 

• Complete accurate weekly time entry.