Customer Service Representative- Supply Chain & Customs Brokerage Agent (Afternoon Shift) – Romulus, MI

Company Description

Global logistics and supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment; all of which foster an innovative, customer service-based approach to logistics.  We move freight, provide regulatory compliance services, and bring supply chain stability to our customers.

Job Description

Do you want to help move goods across borders? Curious how international trade works behind the scenes? As a Customs Brokerage Agent, you will dive into the fast-paced world of international trade. You’ll work alongside a supportive team and learn how shipments are processed and cleared through Customs.

In this role, you’ll help keep things moving by reviewing shipment documents, entering information into our systems, and supporting the customs clearance process. No prior experience in customs brokerage is required—we’ll provide the training and guidance you need to succeed.

Why Join Us?

• Real Experience: Work on meaningful projects that support global trade
• Great Culture: Friendly and professional environment
• Growth Opportunities: Learn from industry experts and build your skills
• Mission-Driven: We are committed to excellence in logistics and customer service

*This position follows an afternoon schedule, with start times between 3:00 PM and 5:00 PM.

Qualifications

• Friendly, positive attitude
• Passion for learning
• Collaborative spirit for listening and communicating
• Motivated to be efficient, effective and always improving
• Highly organized with solid computer skills
• Demonstrate sense of urgency & attention to detail in everything you do
• Position is on-site - candidate must be located in the Detroit Metro Area

Additional Information

Expeditors offers excellent Full-time Employee benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Learning & Development Program
• Educational Assistance and Reimbursement