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Roscoe, IL
Membership Engagement Specialist

Membership Engagement Specialist

Stateline Family YMCA

Posted 20 days ago, valid for 22 days

Roscoe, IL, US

$14 - $16 per hour

Part Time

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Sonic Summary

The Membership Engagement Specialist position offers a pay range of $14-$16 per hour for part-time work, requiring 3+ hours a day including early morning shifts from 4:45 am to 8 am and one weekend a month.
Candidates should possess at least 1 year of experience in customer service or a related field to effectively create a positive member experience.
Responsibilities include supervising a membership team, greeting guests, and providing exceptional customer service to members and prospective guests.
Ideal candidates will be technically savvy, punctual, reliable, and able to handle challenging conversations and multitask in busy environments.
Benefits include an amazing 403B retirement plan, growth opportunities, earned vacation and PTO, and a free YMCA membership.

Membership

Pay Range $14-$16

Part Time –3+ hours a day, available for opening shift 4:45am-8am, one weekend a month required- with potentially more hours

Our Membership Engagement Specialists are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive environment, supervises a dedicated membership team, greets and interacts with guests in a friendly and professional manner.

Characteristics:

Technical Savvy
Early/Punctual and Reliable
Helpful Problem Solver
Ability to have challenging conversations, such as those required to enforce building rules and policies
Calm in busy and/or stressful situations
Ability to multitask and work in somewhat noisy, busy environments
Engaging

Why the Y?

· Amazing 403B retirement plan with unprecedented company contributions.
· Growth Opportunities
· Earned Vacation and PTO
· FREE YMCA MEMBERSHIP!

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