Leasing Representative

Hirschfeld Properties currently owns and manages a portfolio of premier apartment communities in central Maryland. Hirschfeld is seeking a skilled Leasing Representative to join our dynamic team.

As a leading property management company, we are committed to providing exceptional service to our residents and maintaining the highest standards for our properties.

RESPONSIBILITIES:

• Develop and implement leasing strategies to attract prospective tenants.
• Utilize various marketing channels such as online platforms, signage, and advertisements to promote available units.
• Maintain and ensure to meet all key performance indicators as assigned or designated by the Management Team.
• Conduct property tours for prospective tenants, showcasing available units and amenities.
• Provide detailed information about the property, lease terms, and community features.
• Address any questions or comments raised by potential tenants during property tours.
• Assist prospective tenants with the leasing process, including completing rental applications and credit checks.
• Negotiate lease terms, prepare and review lease agreements with tenants, ensuring accuracy and compliance with legal requirements.
• Maintain positive relationships with current tenants and address any concerns or issues in a timely manner
• Stay up-to-date on market trends, rental rates, and competitor offerings in the surrounding areas.
• Provide recommendations to management based on market insights
• Ensure all move-in apartments are inspected prior to moving in. Walk the apartment with the resident at or before move in and complete the move-in condition inventory form. 
• Assist in resident retention program, resident appreciation days and special functions as requested. 
• Understand the Customer Satisfaction Program for both residents and prospects and assist the team in achieving customer satisfaction score goals. 
• Performs other related duties as assigned 

QUALIFICATIONS:

• High School Diploma/GED required
• 2-3 years' experience in leasing and multifamily property management
• Excellent communication and closing skills
• Thorough knowledge of leasing processes and best practices. 
• Strong understanding of property management concepts, protocols, and challenges
• Experience with relevant marketing and industry software applications: Adobe Suite, Social Media platforms, RESMAN/CRM experience preferred
• Proficient with Microsoft Office Suite or related software
• Weekend work is required.