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TASK FORCE MANAGER
Reports to: Regional Directors of Operations
Department: A&G
WHO WE ARE
Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.
RESPONSIBILITIES
What You'll Do
- Provide hands-on operational leadership for assigned properties, stepping into hotel leadership vacancies and supporting performance improvement initiatives.
- Ensure compliance with brand standards, company policies, safety regulations, and operational procedures while maintaining exceptional guest satisfaction.
- Analyze financial performance, budgets, forecasts, and key operational metrics to drive profitability and operational success.
- Coach, mentor, and develop hotel leadership teams while fostering a culture of accountability, engagement, and service excellence.
- Partner with corporate departments including Revenue Management, Sales, Human Resources, and Finance to achieve company objectives and property goals.
What You'll Bring
- Proven hotel operations leadership experience with the ability to quickly adapt and lead in diverse property environments.
- Strong business acumen with experience managing financial performance, labor costs, budgets, and operational efficiencies.
- Excellent communication, coaching, and team development skills with a servant-leadership mindset.
- Strong organizational and problem-solving abilities with a focus on guest experience, associate engagement, and continuous improvement.
- Flexibility to travel extensively and provide on-property support for assignments ranging from several days to several weeks.
OTHER INFORMATION
What You Can Look Forward To
- Competitive compensation package
- Full benefits package including medical, dental, vision, and 401(k) with company match
- Paid Time Off (PTO)
- Growth opportunities within a rapidly expanding hospitality organization
- Hotel discounts at locations worldwide
Qualifications
- Minimum of 5 years of progressive hotel leadership experience, Task Force Manager experience preferred.
- Multi-brand hotel experience with Marriott, Hilton, Hyatt, or IHG preferred.
- Bachelor's degree in Hospitality Management, Business Administration, or equivalent experience preferred.
- Experience managing budgets, forecasting, financial reporting, and operational controls.
- Proficiency with hotel systems, property management platforms, and guest satisfaction tools.
Janko Hospitality is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. The posted wage range represents the good-faith base pay range for this role at the time of posting. Total compensation may include base salary, benefits, and other company-provided offerings.
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