Admin

 

·       The Mission:  The mission of FlylLock is to be the #1 national locksmith service company to all organizations, large and small.  We strive to maximize the customer experience by leveraging our deep knowledge base, constantly evolving into new technologies, and practicing our core values of honesty, integrity, courtesy, and fairness in everything we do.

·       The Commitment:  We focus on ensuring prompt, courteous, and professional customer service.

·       The History:  FlyLock is a 70-year-old locksmith business, founded in Boston.  A World War II Veteran and Pilot started the company in 1946, and subsequently handed down to his sons.  They, along with the third generation, now run the company with a synergistic combination of old world locksmith experience and new world technology.

·       The Competitive Advantage:  We only focus on businesses, and understand the urgency of their needs.  We also draw on 70 years of locksmith experience, and a broad nationwide network of locksmiths and their knowledge.  And we utilize technology to ensure quick and accurate service, and electronic billing.

 

o   Create and maintain employees’ files

o   Prepare Termination process

·       Vendors

o   Sign-up with vendors

o   Place part orders

o   Follow up on part orders

·       Inventory

o   Office and vans inventory management

·       
Accounts Receivable

o   Process payments

o   Follow up on overdue invoices

·        Accounts Payable

o   Pay bills on time

·       Payroll

o   Creating and sending timesheets

o   Submitting timesheets to payroll portal

·       Accounting

o   Bookkeeping

o   Presenting tax returns

o   Presenting sales tax payments

·       Cash Flow

o   Keeping track and managing cash flow

·       Insurance

o   Keeping track of insurance

o   Requesting certificates of insurance

·       Dispatch

o   Arranging techs schedule

o   Adding jobs to schedule

·       Customer Service

o   Communication with customers