Assistant Service / Installation Manager - Colorado

Job DetailsJob Location: Benedettini Cabinetry - Rosenberg, TX 77471The Assistant Service & Installation Manager supports all service and installation operations by coordinating field technicians, managing customer communications, scheduling service and installation activities, resolving warranty and punch-out issues, and ensuring projects are completed to company quality standards. This position serves as a liaison between customers, builders, field personnel, and management while also providing hands-on support with cabinet installation, inspections, and service work as needed.QualificationsKey Responsibilities • Coordinate daily service and installation schedules. • Serve as the primary point of contact for customers regarding service, warranty, and installation concerns. • Communicate with builders, homeowners, project managers, and field staff. • Assist in managing field technicians and installation crews. • Conduct installation inspections and quality control reviews. • Coordinate punch-out and warranty work. • Troubleshoot and resolve installation and service issues. • Maintain service records and work orders. • Support the Service Manager with operational planning and team coordination. • Perform field service and installation work when necessary. • Enforce company safety policies and procedures.   Required Experience & Qualifications • 5+ years of cabinet installation, service, or construction experience. • Previous leadership or field coordination experience preferred. • Strong customer service and conflict resolution skills. • Knowledge of cabinetry installation, punch-out work, finishing, and warranty service. • Valid driver license and acceptable driving record. Knowledge, Skills & Abilities • Excellent communication skills. • Strong organizational and leadership abilities. • Customer-focused mindset. • Scheduling and project coordination experience. • Problem-solving and decision-making skills. • Microsoft Office proficiency. • Ability to manage multiple priorities.