Studio Manager

Icebox Studios is looking for full-time Studio Managers. Icebox is an upscale athletic and therapeutic spa specializing in innovative cold therapy. We work with clients who are looking for athletic recovery, wellness, natural pain management, and beauty using cold therapy.  We are seeking Studio Managers who are keen on driving sales and service excellence. The Studio Manager will be responsible for providing leadership and daily direction to the Wellness Coordinators and Estheticians. This critical position must have a solid understanding of membership sales and operational excellence. The manager will promote the health and wellness benefits that are associated with a healthy lifestyle. This leader must possess a high-caliber approach to coaching and staff development. 

COMPENSATION  Salary + Commission 

STUDIO MANAGER JOB RESPONSIBILITIES
• Create a culture of transparency and focused improvement while fostering a strong team environment. 
• Promote the health and wellness benefits that are associated with a healthy lifestyle.
• Pose a high-caliber approach to coaching and staff development.
• Properly manage and exceed all Icebox sales and operational budgets. 
• Provide leadership and daily direction to the Wellness Coordinators and Estheticians.
• Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach)
• Oversee the sales process and front desk systems.
• Hire, train, and schedule all studio staff. 
• Manage, monitor, develop, and evaluate the performance of staff. 
• Manage disciplinary actions involving all Icebox studio employees.
• Adhere to Icebox policies for daily studio operations. 
• Develop a high-energy culture through contests and incentive-based motivation.
• Model all studio activities through self-involvement (leading by example)
• Create relationships with guests to further personalize their experience.
• Educate guests on memberships and products.
• Enforce Icebox corporate policies, business practices, systems, and processes.
• Provide effective decision-making regarding customer service issues.
• Ensure that the studio is clean, maintained, and operationally sound.
• Maintain accurate sales records and reports.
• Maximize revenue by selling all facets of the business.
  • Regularly meet and exceed assigned revenue goals. 

  REQUIRED SKILLS & TRAITS
  • Has a track record of leading and empowering groups towards driving improvement when navigating change.
  • Have a solid understanding of membership sales and operational excellence.
  • Proven sales leadership
  • Keen on driving sales and service excellence.
  • Possess excellent leadership and management skills to create a positive, successful environment.
  • Min 3 years of sales experience required.
  • Min 3 years of management experience required.
  • Previous management experience in the health or fitness industry 
  • Solid verbal and written communication skills
  • Strong computer skills
  • Associate or bachelor’s degree 

 ADDITIONAL REQUIREMENTS
 • Ability to lift 50 lbs.
 • Must be courteous and professional in manner and appearance.
  • Must be a strong team player who is customer service oriented.
  • Must show sensitivity, tact, and professionalism.
 • Flexible to work day, evening, and weekend hours as needed.

   Job Type: Full-time 
   Schedule:
      • Monday to Sunday

 Experience:
  • Retail Management: 3 years (Required)
  • Sales: 3 years (Required) 

   Work Location:
        • One location
  Work Remotely:
       • No