Power Generation Field Service Technician

We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation in Round Rock, TX.

$5,000 Sign on Bonus!

In this role, you will make an impact in the following ways:  

- Completing preventative maintenance and/or basic repair activities on generators or components at the customer site with minimal direction. 

- Engaging with customers in a courteous and professional manner.  

- Applying the use of specialized tools and following documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools. 

- Completing required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens. 

- Completing training in line with skill and business requirements. 

- Adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.  

Key Responsibilities:

Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation