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JOB OVERVIEW:
As a member of the Library’s management team, under the supervision of the Technical Services manager, this employee contributes to management of the library’s Integrated Library System (ILS); completes regular ILS maintenance and reports; assists with ILS upgrades; ensures functionality of ILS (Sierra, Vega Discover, Mobile App), eMedia applications, and database authentication; maintains EDIFACT (EDI) ordering to ensure timely arrival of books & materials.
This employee also contributes to the supervision of the daily operation and management of Technical Services; schedules, directs, trains, and evaluates employees; assists with supervising and training community service workers; assists with collection development projects; ensures new materials are received, cataloged, and processed in a timely manner, and adjusts staff workflows as needed.
ESSENTIAL FUNCTIONS:
Assist with management, maintenance, and administration of Integrated Library System (ILS), including Sierra, Vega Discover, and Mobile App
Ensure smooth patron and staff workflows by maintaining integration between ILS and discovery layers, self-check and RFID stations, eContent platforms, and financial systems
Assist with maintenance of all types of ILS records (patron, bibliographic, vendor, order, etc.)
Assist with management of ILS settings and functions, including troubleshooting issues and coordinating fixes
Assist with regular ILS updates, including notifying and training staff on new features and enhancements, completing post-update tests, and working with vendor to address errors or bugs
Ensure any ILS updates, changes, and enhancements comply with state and federal laws, as well as library policies and service standards, especially regarding privacy and confidentiality
Complete regular audits to ensure data privacy and integrity practices
Assist with ensuring data backup, disaster recovery, and business continuity practices are in place
Assist with maintaining good-standing relationships with ILS, eMedia, database, and materials vendors.
Regularly test ILS, eMedia, and database resources to ensure full functionality
Assist with opening and updating support tickets with ILS, eMedia, and database vendors
Review vendor contracts and invoices regularly
Participate in ILS, eMedia, and database evaluations, including RFP process
Support collection management projects by running ILS queries and forming concise and accurate data analysis reports
Ensure integrity and consistency of all ILS records, and addressing inconsistencies promptly
Assist with systems audits, statistical reports, and privacy compliance
Create and maintain ILS procedures and documentation
Assist with ILS user management, ensuring appropriate permissions and access levels
Manage processing of all manual or automated (EDIFACT) materials orders, including verifying and maintaining all physical and digital invoices, orders, and vendor data
Supervise copy cataloging Machine-Readable Cataloging (MARC) records for all formats such as books, periodicals, audiobooks, DVDs and Blu-Rays, music CDs, realia, and eMedia
Classify print and nonprint materials using local stands and Dewey Decimal Classification
Evaluate emerging technologies and system enhancements, making recommendations that are aligned with system goals and that improve the patron and staff experience
Support long-term technology planning and budgeting
Participate in cross-departmental planning and training
Work closely with circulation, cataloging, IT, finance, and administration colleagues, serving as a bridge between technical and non-technical staff
Assume first-line managerial responsibility for division, employees, and operations in the absence of division manager
Under the general supervision of the division manager, assist in the daily operation and management of the division
Develop employee work schedules that comply with federal law, County policy, and the Library’s administrative procedure on scheduling
Contribute to performance review process through the provision of input to division manager for quarterly updates and end of year reviews
Maintain a working knowledge of trends in publishing and literature, educational and developmental needs, and the library profession through webinars, internal training, meetings, conferences, professional literature and organizational memberships
Preserve the safety, appearance, and condition of Library facilities and property
Any one position may not include all of the duties listed, nor do the listed examples include all duties which may be found in positions of this class. Applicants must be prepared to demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation.
SUPERVISORY RESPONSIBILITIES:
Interview, hire, train, assign workflow responsibilities, and evaluate and recommend personnel actions to promote a competent workforce made up of both professional and support employees for the achievement and delivery of superior library service
Manage workflow, scheduling, and use of leave
EDUCATION/EXPERIENCE:
Education: Master's degree in Library Science from an American Library Association-accredited program
Experience: At least two years’ professional cataloging experience with at least one year of supervisory experience overseeing staff; experience administering or configuring an ILS, including workflows that support cataloging services; demonstrated experience in data management.
KNOWLEDGE, SKILLS, AND ABILITIES (KSA):
Knowledge of: Deep working knowledge of ILS management and maintenance, including understanding of various functions and records types; Substantial knowledge of standards (e.g., MARC21, RDA, authority control, classification schemes) and bibliographic utilities like OCLC; Experience with RFID functionality, eContent integration, and database management, including understanding of authentication methods; Knowledge of the principles of collection development; Understanding of the relationships and responsibilities of Library divisions and buildings; Understanding of Library mission and roles, and the general role of public libraries within a community; Understanding of librarianship and its foundational documents, including the Library Bill of Rights, Code of Ethics, and the Freedom to Read Statement
Skills and Abilities to: Excellent customer service skills; Ability to assign, supervise, and evaluate employee work to obtain established results; Substantial ability with standard software used in business applications such as Microsoft products, especially Word and Excel; and specialized library industry standard software; Substantial ability with current Web applications such as search engines, email interfaces, social media, and eBook and eAudio applications/commonly used devices; Strong organizational and planning skills, including the ability to perform multiple projects or tasks with frequent interruption; Ability to exhibit good judgment according to a formalist system of ethics and establish a cordial and effective working relationship with the public, support staff, colleagues, Board members, and County officials; Ability to resolve conflict rather than create it, and implement change rather than block it; Ability to implement Library Board policies and administrative procedures
YOUR SPECIAL QUALIFICATIONS:
Availability for morning, afternoon, evening, weekend, and some holiday shifts
Remote work not authorized
Pre-employment drug screening and criminal background check required
Engage with high-risk populations
Preference given for fluency in more than one language
PHYSICAL DEMANDS:
While performing the duties of this position, the employee is regularly required to walk, stand, sit, talk, hear, crouch, crawl, balance, reach, stoop, and kneel. Must use hands and fingers to operate a computer. The employee is regularly required to lift up to twenty-five pounds, and occasionally up to fifty pounds. The employee must be able to remove library materials from shelves at a maximum height of six feet and push library carts weighing up to 175 pounds. Must be able to move about the work area, talk clearly with customers, and hear customer responses. Must have excellent close vision and good distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
While performing the duties of this position, the employee regularly works indoors in an office or public service environment. Occasional public service shifts may be assigned to provide professional coverage.
Employees must be able to work rotating shifts (seven days a week) and flexible hours (morning, afternoon, evening, and holiday hours) when the Library is open. All employees will work up to two evenings per week and will alternate weekend shifts with the other employees in their division. Employees will also work holiday hours of equal proportion to those of other employees in their division.
Professional employees (Administrators, Business Managers, Librarians, and Specialists) are exempt from the Fair Labor Standards Act. They may be required to adjust their work responsibilities to accommodate emergencies, special projects, etc.; and to cover for those employees who may be on vacation, sick leave, etc.
CAREER LADDER:
Position Title: Librarian: Assistant Division Manager, Level II
Job Class: 624
Grade: WB 20
Responsibility Level: High Level Professional
Must have actively and consistently demonstrated all of the skill, ability, and willingness to perform all duties associated with a Librarian: Assistant Division Manager I position in an above standard manner in all seven management areas for two consecutive years; must be recommended by their supervisor; must have consistently played a leadership role in obtaining expected results.
A one pay-band salary adjustment accompanies this advancement.
OR:
Must have accepted additional responsibility above that required of others in their class, are currently performing at a standard level or above, and are recommended by their supervisor
In the case of an employee who has both performed above standard for two years in a row, and has taken on additional responsibilities, one or more salary steps may also be awarded.
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Position Title: Librarian: Assistant Division Manager, Level III
Job Class: 625
Grade: WB 21
Responsibility Level: Entry Level Manager
Must have actively and consistently demonstrated all of the skill, ability, and willingness to perform, and lead others in, all duties associated with a Librarian: Assistant Division Manager II position in an above standard manner in all seven management areas for two consecutive years; must assume responsibility for taking on a special task or ongoing project according to established procedures and System priorities; must be recommended by their supervisor; must have consistently played a leadership role in obtaining expected results.
OR:
Must have accepted additional responsibility above that required of others in their class, are currently performing at a standard level or above, and are recommended by their supervisor.
A one pay-band salary adjustment accompanies this advancement and, depending on the value
to the organization of the extra responsibilities assigned to this position, one or more salary steps may also be awarded.
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