Patient Care Coordinator

Overview

Turpin Orthodontics is looking for a Patient Care Coordinator to join our established Ruston/West Monroe/Monroe team. The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!

Schedule:

• Full-time
• Monday - Thursday from 7:45 AM - 5:15 PM
• Fridays from 7:45 AM - 12:00 PM

Benefits:

• Competitive compensation package
• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Monday through Friday work schedule

Qualifications:

• 6+ months of administrative experience in a dental or medical setting is highly preferred
• Must be willing to travel to our Monroe, West Monroe, and Ruston locations on a weekly basis
• Must have rockstar customer service skills
• A warm and friendly personality to all patients and staff is required. We strive to “wow” our patients with our service and care

Job Duties:

Duties include, but are not limited to the following:

• Greet patients when they arrive at the office
• Schedule appointments for patients
• Maintain patient accounts and records
• Prepare and send patient bills
• Submit patient claims to insurance companies
• Assist patients in filling out required intake and medical forms
• Confirm appointments with patients via phone or email
• Manage and organize communication and reports with referring offices
• Manage payment plans
• Keep track of office supplies and place orders for more supplies when necessary
• Perform basic accounting tasks such as taking patient payments and preparing billing statements
• Verify and update patient insurance information
• Sort and organize incoming and outgoing mail
• Ensure reception area is maintained and professional in appearance

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