Master Data & POS Database Specialist

Purpose: The Master Data & POS Database Specialist is responsible for the ongoing maintenance, validation, and integrity of master data across the organization’s Point of Sale (POS) and Enterprise Resource Planning (ERP) systems.  

Essential Functions: 

• Maintains and audits POS database records following a rule book that includes accounting configuration and royalty implications like adding, updating, removing, and auditing data 

• Assists in managing financial and operational data such as cost centers, profit centers, vendor, and pricing master data; supports POS database configurations aligned with accounting and royalty rules 

• Defines, collects, and manages master data requirements across ERP and POS systems, including finance, pricing, vendor, and merchandise hierarchy data; manages and processes ticket queues, promos, vendor portal requests and potential future applications/tools/modules related to master data 

• Enters, validates, and maintains pricing and vendor master data, ensuring alignment with company policies and standards 

• Performs data cleansing and corrections directly; coordinates across other data owners to maintain high data quality 

• Creates and validates manual and automated data load files; conducts pre- and post-load validation, reconciliation, and sign-offs between systems 

• Participates in testing and issue resolution of data load programs and system updates in collaboration with IT 

• Engages with POS support teams to resolve system issues; identifies areas for performance improvement and process optimization 

• Contributes to database and system documentation, QA of data and reports, and support branch-level go-live readiness 

• Troubleshoots and resolve data-related system problems in collaboration with end users and vendors 

Reporting Relationship: The Master Data & POS Database Specialist reports to the Senior Manager of Master Data 

Minimum Qualifications, Knowledge, Skills, and Work Environment:  

• Education and Experience: The combination of education and professional experience must exceed 5 years: 

• In a technical role: Requires 3-5 years of experience engaged in POS database building and complex data maintenance across full system life cycles 

• A bachelor’s degree in a program related to the functional area can count for 2 of the 5-year requirement 

• In the industry: 3-5 years of Hospitality, F&B and/or Retail experience  

• Specialized Skillset/Competencies/Traits: 

• Strong experience with ERP systems (SAP required), especially in vendor, finance, and pricing master data 

• Proficient in Microsoft Office; experience working with Visio intranet and content management systems preferred 

• Demonstrated ability to manage multiple tasks and deliver results in a fast-paced, team-oriented environment 

• Excellent verbal and written communication skills; strong interpersonal and customer service abilities 

• Detail-oriented with strong organizational skills and a commitment to data accuracy and governance 

• Business acumen and also has the mindset required to understand the long-term implications of database management and to advance the organization’s goals 

• Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances 

• Demonstrated history of creating and maintaining positive work environments  

• Location/Travel:  

• This role is based at the North America Support Center in East Rutherford, NJ