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COMMUNITY HEALTH:
Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.Â
ABOUT THE ROLE:
The Patient Access Center Specialist will provide clerical and administrative support to ensure patients are scheduled, registered and ready to receive the care they need in a friendly, timely manner.Â
FUNCTIONS OF THE POSITION:
The Patient Access Center Specialist will provide clerical and administrative support to ensure patients are scheduled, registered and ready to receive the care they need in a friendly, timely manner.Â
•   Answers phone calls with excellent customer service skills.
•   Schedules patients within the algorithm designed, and utilizes the nurse triage when necessary.
•   Properly scans all appropriate paperwork into the Electronic Medical Record (EMR).
•   Works closely with each practice to ensure all data items are accessible and in the correct standard EMR location
•   Provides directory information to internal and external inquirers.
•   Acts in a professional manner at all times.
•   Knowledgeable of all departments and services available in the facility.
•   Perform other duties as required.
SKILLS REQUIRED FOR SUCCESS:
•   High School diploma required or equivalent; college degree preferred or equivalent education and experience
•   Microsoft Office & Electronic Health Record Skills
•   Minimum of one (2) years experience in a healthcare setting
•   Ability to learn new skills and adapt to change quickly.
•   Reports to work on time and as scheduled
•   Completes work in accordance with productivity metrics.
•   Must be able to provide information regarding office policy and procedure.
•   Must be able to manage emergency situations in a calm manner.
•   Must have strong decision-making skills.
•   Must be able to interpret instructions and prepare records.
•   Maintains patient confidentiality.
HOW WE SUPPORT YOU:
- Work Life Balance
- Generous Time Off
- Medical, dental, and vision insurance.
- Health savings account option.
- Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
- Comprehensive Wellness Program.
Learn more about this Employer on their Career Site
