Web and Systems Manager

This is a full-time exempt position.

Introduction:

The California Lawyers Association (CLA) is the Bar Association for all California attorneys.  We are a member-driven, mission-focused organization dedicated to the professional advancement of attorneys practicing in the state of California.  CLA has eighteen Sections including the New Lawyers Section (NLS) that share an area of interest in law, and each offers top-tier programs, award winning conferences, events, and provides access to outstanding legal resources.  We continuously seek new ways to expand our offerings. Through premier educational, networking, and advocacy opportunities, our members can maintain expertise in their field, build contacts, and uphold the legal profession and system. CLA also has several initiatives that support its mission of promoting excellence, diversity, and inclusion in the legal profession and fairness in the administration of justice and the rule of law. 

CLA is committed to promoting excellence, diversity, and inclusion in the legal profession and fairness in the administration of justice and the rule of law. We are dedicated to the professional advancement of attorneys from a variety of diverse backgrounds practicing in the state of California. All CLA employees must demonstrate cultural fluency by proactively managing bias and maintaining sensitivity to race, color, ethnicity, national origin, physical or mental disability, gender, gender identity, gender expression, sexual orientation, religion, and age of our members and the legal community.

Summary:

The Web and Systems Manager leads the strategy, implementation, and management of the California Lawyers Association's web platforms, including the website, Association Management System (AMS), and related technologies. This role oversees the internal Web Team responsible for website management, membership and marketing analytics, and support for virtual and hybrid events, while serving as the primary liaison with the organization's external IT vendor for technology support and day-to-day IT operations.

Working closely with staff, leadership, member volunteers, and other stakeholders, the Web and Systems Manager ensures that technology solutions align with organizational goals and that CLA's web platforms effectively support business needs.

This position regularly assesses the organization's technology environment to identify risks, security vulnerabilities, and opportunities for improvement, recommends and implements technology solutions, and develops strategic plans for adopting and integrating new systems that enhance organizational effectiveness.

Duties and Responsibilities:

• Contribute to the development and execution of the organization's IT strategy.
• Evaluate and implement new technologies to support organizational goals.
• Develop and maintain IT usage, security, and governance policies.
• Manage the Association Management System (AMS) and system integrations.
• Oversee website architecture, functionality, and ongoing enhancements.
• Establish web content governance, publishing standards, and best practices.
• Lead web development projects, including intranet and extranet initiatives.
• Develop, test, maintain, and document web applications.
• Manage web hosting, servers, domains, DNS, and related infrastructure.
• Troubleshoot and resolve website and web application issues.
• Ensure compliance with accessibility (WCAG), security, privacy, and payment standards.
• Monitor and maintain the security, performance, and availability of web systems.
• Analyze website, membership, and marketing data to support business decisions.
• Develop reports and dashboards for membership, email marketing, and web analytics.
• Plan, prioritize, and manage web and technology projects within budget and established timelines.
• Evaluate and implement system improvements, upgrades, and security patches.
• Develop technical documentation, procedures, and organizational best practices.
• Manage relationships with technology vendors and service providers.
• Develop, monitor, and report on web and IT budgets.
• Supervise, mentor, and develop Web Team staff, including hiring and performance management.
• Identify training and professional development opportunities for team members.
• Perform other duties as assigned consistent with the scope and responsibilities of the position.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent combination of education and experience.
• Five or more years of experience managing websites, web applications, and enterprise technology systems.
• Experience with Association Management Systems (AMS) and CRM platforms (e.g., re:Members, Higher Logic).
• Experience supporting virtual, hybrid, and in-person event platforms (e.g., Whova, RD Mobile).
• Experience with legal technology platforms (e.g., vLex, Clio) preferred.
• Knowledge of website management (e.g., WordPress), web accessibility (WCAG), cybersecurity, and data privacy best practices.
• Experience managing technology vendors, budgets, and cross-functional projects.
• Strong analytical, problem-solving, communication, and team leadership skills.

Essential Functions:

• On-call availability
• Lifting and transporting moderately heavy objects, such as computers and peripherals
• Overnight travel may be required within California