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Job Title: IT Support & Systems Internship
Company: X-Bow Systems Inc.
Location: Sacramento, CA
Duration: June 15 - August 15th 2026
Pay: 20.00$/HR
About X-Bow Systems:
X-Bow Systems Inc. (pronounced "Crossbow") is a U.S. defense technology and rocket propulsion company that has developed an innovative, low-cost method to manufacture solid rocket motors. Position Overview
We are seeking a motivated IT intern to join our team and gain hands-on experience across cybersecurity compliance, operational technology (OT) modernization, and end-user support. This internship offers exposure to real-world IT infrastructure challenges in a manufacturing environment, with opportunities to work on CMMC compliance initiatives, OT network modernization, and technical support operations.
Key Responsibilities
CMMC Compliance & Security (40%)
- Assist with CMMC (Cybersecurity Maturity Model Certification) compliance initiatives and documentation
- Support backup and decommissioning of legacy Spencer systems and data
- Participate in risk assessments and mitigation planning activities
- Digitize paper records and maintain organized documentation
- Help develop and deliver end-user training and security awareness campaigns
- Identify and coordinate secure destruction of obsolete equipment and records
- Assist with kiosk deployment and provide end-user training
Operational Technology (OT) Network Modernization (35%)
- Support modernization of sensors, signals, and networks (DAC, Autoclave, WATLOW systems)
- Assist with upgrading machining equipment controls (CNC, winders, microscopes, etc.)
- Contribute to design of OT networked controls and monitoring systems
- Document processes and help establish Standard Operating Procedures (SOPs)
- Create comprehensive mapping of OT assets and network topology
- Participate in testing and validation of OT security controls
- Identify process improvement opportunities and document findings
End-User Support (25%)
- Receive, respond to, and perform initial triage of user support requests
- Promote proper ticketing workflow and escalation procedures with end-users
- Install and configure computers, printers, and peripheral devices
- Assist with software updates and patch management activities
- Create and update user guides and knowledge base articles
- Support specialized projects including vessel pressure testing and camera systems
Learning Objectives & Expectations
CMMC & Cybersecurity Compliance
- Gain exposure to CMMC framework, compliance requirements, and security best practices
- Learn to develop and implement compliance strategies under supervision of IT staff
- Understand risk management and security control implementation
Operational Technology
- Develop understanding of OT systems, industrial controls, and network design principles
- Learn to assess, plan, and implement technology modernization projects
- Gain experience with infrastructure mapping, documentation, and security testing
End-User Support & IT Operations
- Build foundational skills in IT troubleshooting and customer service
- Learn ticketing systems, escalation procedures, and support best practices
- Develop technical communication skills through user interaction and documentation
Qualifications
Required:
- Currently pursuing degree in Computer Science, Information Technology, Cybersecurity, or related field
- Strong interest in IT security, compliance, and operational technology
- Excellent communication and documentation skills
- Ability to work independently and as part of a team
- Detail-oriented with strong organizational skills
Preferred:
- Familiarity with cybersecurity frameworks (NIST, CMMC)
- Basic understanding of networking concepts
- Experience with ticketing systems or help desk operations
- Interest in industrial/manufacturing technology environments
What You'll Gain
- Real-world experience with CMMC compliance and cybersecurity frameworks
- Exposure to operational technology and industrial control systems
- Hands-on IT support and troubleshooting experience
- Mentorship from experienced IT professionals
- Understanding of IT operations in a manufacturing environment
- Professional development in documentation and process improvement
Work Environment
- Manufacturing facility setting with both office and production floor exposure
- Collaborative team environment with direct mentorship
- Opportunities to work on diverse projects across multiple IT domains
We are seeking a motivated IT intern to join our team and gain hands-on experience across cybersecurity compliance, operational technology (OT) modernization, and end-user support. This internship offers exposure to real-world IT infrastructure challenges in a manufacturing environment, with opportunities to work on CMMC compliance initiatives, OT network modernization, and technical support operations.
Key Responsibilities
CMMC Compliance & Security (40%)
- Assist with CMMC (Cybersecurity Maturity Model Certification) compliance initiatives and documentation
- Support backup and decommissioning of legacy Spencer systems and data
- Participate in risk assessments and mitigation planning activities
- Digitize paper records and maintain organized documentation
- Help develop and deliver end-user training and security awareness campaigns
- Identify and coordinate secure destruction of obsolete equipment and records
- Assist with kiosk deployment and provide end-user training
Operational Technology (OT) Network Modernization (35%)
- Support modernization of sensors, signals, and networks (DAC, Autoclave, WATLOW systems)
- Assist with upgrading machining equipment controls (CNC, winders, microscopes, etc.)
- Contribute to design of OT networked controls and monitoring systems
- Document processes and help establish Standard Operating Procedures (SOPs)
- Create comprehensive mapping of OT assets and network topology
- Participate in testing and validation of OT security controls
- Identify process improvement opportunities and document findings
End-User Support (25%)
- Receive, respond to, and perform initial triage of user support requests
- Promote proper ticketing workflow and escalation procedures with end-users
- Install and configure computers, printers, and peripheral devices
- Assist with software updates and patch management activities
- Create and update user guides and knowledge base articles
- Support specialized projects including vessel pressure testing and camera systems
Learning Objectives & Expectations
CMMC & Cybersecurity Compliance
- Gain exposure to CMMC framework, compliance requirements, and security best practices
- Learn to develop and implement compliance strategies under supervision of IT staff
- Understand risk management and security control implementation
Operational Technology
- Develop understanding of OT systems, industrial controls, and network design principles
- Learn to assess, plan, and implement technology modernization projects
- Gain experience with infrastructure mapping, documentation, and security testing
End-User Support & IT Operations
- Build foundational skills in IT troubleshooting and customer service
- Learn ticketing systems, escalation procedures, and support best practices
- Develop technical communication skills through user interaction and documentation
Qualifications
Required:
- Currently pursuing degree in Computer Science, Information Technology, Cybersecurity, or related field
- Strong interest in IT security, compliance, and operational technology
- Excellent communication and documentation skills
- Ability to work independently and as part of a team
- Detail-oriented with strong organizational skills
Preferred:
- Familiarity with cybersecurity frameworks (NIST, CMMC)
- Basic understanding of networking concepts
- Experience with ticketing systems or help desk operations
- Interest in industrial/manufacturing technology environments
What You'll Gain
- Real-world experience with CMMC compliance and cybersecurity frameworks
- Exposure to operational technology and industrial control systems
- Hands-on IT support and troubleshooting experience
- Mentorship from experienced IT professionals
- Understanding of IT operations in a manufacturing environment
- Professional development in documentation and process improvement
Work Environment
- Manufacturing facility setting with both office and production floor exposure
- Collaborative team environment with direct mentorship
- Opportunities to work on diverse projects across multiple IT domains
ITAR Requirements:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), applicants must be a U.S. citizen, a lawful permanent resident of the U.S., a protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State
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