Lead Security Officer

This leadership position performs routine patrols, writes incident reports, and responds to non-emergency and emergency calls throughout the entire campus as requested by security supervision.

(30%)* �Carries out assignments as directed by the Security Manager and/or supervisor.

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(30%)* �Follows up on all incident reports and dispatch entries. Ensures that all reports and entries are filled out properly and communicated to the proper person.

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(30%)* �Completes routine inside/outside rounds and dispatch duties

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(10%)* �Responsible for monthly check of fire extinguishers, fire doors, outside lighting checks, panic buttons and elevator phones.

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OTHER DUTIES AND RESPONSIBILITIES:

Responsible for any security activities that occur during the course of their assigned shift.

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Delegates to security and dispatch staff duties and other assignments.

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Assists Supervisor and/or Manager in job performance reviews of staff; performs coaching of staff.

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Checks wand reports, and informs officers of the report.

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Ensures all policies and procedures are carried out.

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Trains security officers and dispatchers.

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Escorts patients to In Patient Mental Health, or other areas of the facility, as requested by staff (i.e. doctor, nurse).

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Escorts employees to and from their vehicle, as requested or assigned by the Security Supervisor or the Security Manager.

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Assists with helicopter flight operations.

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Responds to hospital emergency overhead pages as determined by security dispatch.

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Monitors and pages all fire codes, as received on the fire monitor system located in security dispatch.

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Monitors and reports alarms received on the S&D alarm panel, generator alarm panel, HVAC computer, Medical Air Gases alarm panel.

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Answers all calls for assistance, received on the security emergency phone line or facilities help line.

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Creates a maintenance work order for all calls received on the facilities help line.

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Enters information from maintenance job logs and work orders into the TMS application.

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Monitors CCTV system for any and all suspicious circumstances, dispatching a security officer when required.

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Conducts continuous random patrols, utilizing the patrol vehicle, bicycle, or foot patrol.

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Secures and unlocks doors, as prescribed by policies or procedures, or at the direction of the Security Manager and Supervisor.

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Notifies the Security Manager and/or Supervisor via chain of command, for any and all major incidents that occur of facility property.

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Enforces parking policy, as directed.

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Responds to all calls received from the public, hospital staff, and the security dispatcher.

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Responds to all panic alarms located throughout the facility.

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Responsible for enforcing that all contractors that are working above the ceiling and/or have removed a ceiling tile have a yellow copy of the �Above Ceiling Access Permit� permit.

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Writes reports as required by policies.

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Follows all departmental and hospital policies and procedures.

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Assists in creating ID badges.

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MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft� Windows.

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An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Credential:BLS: Basic Life Support

Equivalent Experience: Within 3 months of hire or transfer

Qualification Source: AHA

Essential: true

Credential:TEAM ADVANCED: Techniques for Effective Aggression Mgt

Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 8/1/2024 will have 24 months to complete this certification)

Qualification Source:

Essential: true

Credential:DMVCHECK: DMV Record Check

Equivalent Experience: 

Qualification Source:

Essential: true

Education: HIGH

Equivalent Experience: 

Education Specialization: GENSTUDY

Essential: true

EXPERIENCE, TRAINING AND SKILLS:

Interpersonal skills needed to communicate successfully with individuals and groups.

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Ability to interact with people at all levels to communicate information in a clear and understandable manner.

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Must have previous leadership or security experience.

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If driving a company vehicle must be eligible under the hospital insurance guidelines.

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Mandatory tuberculosis (TB) testing must be done as required.

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Mandatory Occupational Safety and Health Administration (OSHA) training must be completed annually according to the Exposure Control Plan.

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PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

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Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

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Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

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Overall vision and hearing is necessary with or without assisted device(s).

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Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

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Some exposure to blood borne pathogens and other potentially infectious material.� Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

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Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

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Overall dexterity is required including handling, reaching, grasping, fingering and feeling.� May require repetition of these movements on a regular to frequent basis.

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Physical Demand Level: Light.� Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

Education: HIGH

Equivalent Experience: 

Education Specialization: GENSTUDY

Essential: true

Credential:BLS: Basic Life Support

Equivalent Experience: Within 3 months of hire or transfer

Qualification Source: AHA

Essential: true

Credential:TEAM ADVANCED: Techniques for Effective Aggression Mgt

Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 8/1/2024 will have 24 months to complete this certification)

Qualification Source:

Essential: true

Credential:DMVCHECK: DMV Record Check

Equivalent Experience: 

Qualification Source:

Essential: true