PROGRAM DIRECTOR-Blank Canvas Studio

Location: Blank Canvas Studio

The Program Director is responsible for ensuring the creation of an environment conducive to the provision of service for the individuals supported by the program, including providing supervision to ensure adherence to program regulations. The Program Director is held accountable for ensuring that the program is managed and held to the highest standards. This includes clinical quality, quality assurance, financial management, funder requirements, recruitment and retention, communications, compliance, revenue cycle, and general program operations. A commitment to the RHD values should be demonstrated as job duties are performed.

Essential Duties and Functions

Leadership, Staff Management and Organizational Strategy

• Supervises program staff maintain an organizational culture and services where 

professionalism, quality care, employee engagement and empowerment, and services that 

further RHD's values are recognized and rewarded.

•  Develops and monitors program using metrics to ensure quality staff support, oversight, 

and development throughout the program.

• Develops and monitors program using KPI metrics to ensure quality staff support,

oversight, and development throughout the program.

•  Ensures program is filling staff vacancies in partnership with TARs and HR teams
• Maintain appropriate staffing ratios in accordance with state guidelines
• Develop creative curriculum and structured activities that foster skill development, self expression, and community engagement through art-based cultural initiatives.

• Oversees and participates in the recruitment, hiring, training, evaluation, and disciplinary 

process for all employees. 

• Ensures program is filling staffing vacancies in partnership with the HR Team. 

Quality Assurance

• Ensures that all consumers have current and appropriate ISP’s or treatment plans in 

place.

• Ensure compliance with MO DMH regulations, Medicaid waiver standards, and Office of 

Licensure and Certification requirements.

• Oversee documentation, service delivery records, and incident reporting and ensure 

compliance and reporting regulations are maintained

Finance, Development, and Other Operations

• Works with program team, service coordination team, and revenue cycle team to ensure 

that all individuals supported have current authorizations and that all services and 

related notes are entered into the electronic health record timely and according to 

policy. Assists in the resolution of outstanding/unpaid services and claims.

• Oversee participant admissions, assessments, and service planning while collaborating 

with families, guardians, case managers, and other planning team members

• Address behavioral, medical, and/or safety concerns in coordination with support 

planning team members to ensure participant health, safety, and dignity at all times

• Maintain art supplies, equipment, and studio safety standards

• Build partnerships with local arts organizations, galleries, and community agencies to 

promote participant artwork through exhibits, events, and other community engagement 

events.

Qualifications

• A bachelor’s degree from an accredited college with a major in human services or business 

management

• 3 years of experience in a human service agency, which included supervision of others, 

direct service and program planning. Masters preferred. Spanish speaking and ASL 

preferred but not required.

• Knowledge of and compliance with the State Regulations and Medicaid Waiver Guidelines

• Ability to effectively use computers, pertinent technology, and mobile devices

• Ability to effectively communicate both verbally and in written form 

• Ability to support and implement RHD values and beliefs

• Ability to engage clients and staff in effective, therapeutic, and healthy interactions 

• Criminal record clearances, as dictated by the assigned programs