Residential Coordinator

Job Description:

Job Title: Residential Coordinator

Location: Saint Charles, MO

Department: Recovery Services

Employment Type: Full-time

Job Summary:

Join our compassionate and collaborative Recovery Services team as a Residential Coordinator. This role is ideal for someone with hands-on experience in behavioral health, recovery services, or residential care who is ready to take the next step into leadership.

As a Residential Coordinator, you will support daily residential operations, help guide and mentor a team of technicians, and ensure a safe, respectful, and supportive environment for individuals with intellectual and developmental disabilities. This position offers stability, leadership development, and the opportunity to make a meaningful impact while growing your career.

This position is a great fit for someone who:

• Has experience leading or supporting staff in a residential, behavioral health, recovery, or similar setting

• Is seeking a stable, long-term role rather than short-term or transitional employment

• Enjoys mentoring others and helping teams succeed

• Is comfortable balancing hands-on support with administrative responsibilities

• Is motivated by mission-driven work and professional growth

Essential Job Functions:

Under the guidance of the Program Director or designee, you will:

• Support daily residential operations to ensure a safe, structured, and respectful environment for residents

• Assist with supervising and supporting Behavioral Health Technicians and residential staff

• Help onboard and train new staff, including orientation to program expectations, client rights, and procedures

• Participate in scheduling staff and ensuring proper coverage in alignment with program standards

• Monitor overtime and staffing needs with leadership support

• Support compliance with CARF, state, and agency regulations (training and guidance provided)

• Assist with staff training tracking, including required ongoing education through Relias Learning

• Help facilitate staff meetings, trainings, and supervision sessions, maintaining appropriate documentation

• Support medication management processes and ensure staff follow established procedures

• Participate in treatment team and clinical staffing meetings to support communication and continuity of care

• Contribute to a positive, team-oriented culture focused on long-term success and growth

• Perform additional duties as assigned by leadership

Required Qualifications:

Candidates must meet one of the following:

• Bachelor’s degree from an accredited college or university in social work, counseling, psychology, psychiatric nursing, or a closely related field
  OR

• High school diploma with at least two (2) years of experience in substance abuse treatment, mental health services, or a related field, including one (1) year of supervisory or lead experience

Additional Requirements:

• Previous leadership or lead experience (formal or informal)

• Demonstrated history of steady employment

• Ability to support compliance, documentation, and training requirements

• Strong communication and organizational skills

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.