Inside Relocation Specialist

What We Need

Corpay is currently looking to hire a Relocation Specialist within our ALE division. This position falls under our lodging line of business and is located in St. Charles, IL. In this role, you will seek and secure temporary housing for displaced Insurance Policyholders and their families by building relationships and providing exemplary customer service. This is a great opportunity if you are looking for a challenging role with unlimited earning potential while serving families in need.

How We Work

As a Relocation Specialist, you will be expected to work in an office/hybrid environment. Corpay will set you up for success by providing:

• Assigned workspace in location office set up
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Assessing housing needs and locating available long-term housing for displaced policyholders and their families, including factors such as pets, distance, accessibility, and policy limits, among others.
• Displaying empathy, care, and compassion while building rapport with policyholders throughout the relocation process.
• Coordinating all logistics for families, including move-in, furniture delivery, utility set-up, and security deposits.
• Coordinating support and approvals on behalf of the family, working directly with internal and external teams to source appropriate housing in a timely manner.
• Working with property management teams, landlords, and customers to resolve any issues following move-in.
• Negotiating short-term leases with property management companies and landlords.
• Managing all necessary paperwork and detailed documentation to finalize the family’s relocation and support their needs through the process.
• Maintaining policyholder files with continued updates and changes.

Qualifications & Skills

• College degree preferred.
• Two plus years of job-related experience preferred.
• Computer proficiency in Microsoft Office Excel, Word, and Outlook.
• Customer database experience is a plus.
• Excellent verbal & written communication skills, highly organized, strong problem-solving skills, ability to multitask, and team player.
• Attention to detail and accuracy are critical skills for this position.
• Exhibits strong business acumen and sound judgment.
• Able to establish and maintain healthy working relationships among team members in the course of work.
• Self-driven and motivated towards meeting personal and organizational goals.

Pay Transparency

The expected salary range for this position is $38,500-$39,500 plus incentives, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.