Front Office Coordinator

Description

St. Cloud Collision is looking for a professional, friendly, and organized Front Office Coordinator to join our team. As the first point of contact for our customers, you will play a crucial role in ensuring a smooth, welcoming experience for everyone who walks through our doors.

If you enjoy a fast-paced environment, possess excellent communication skills, and take pride in keeping a workspace tidy and professional, we want to hear from you!

### Key Responsibilities

• Customer Relations: Greet customers warmly, check them in for appointments, and provide updates on vehicle repair status.
• Administrative Support: Answer multi-line phones, manage emails, and schedule estimate appointments.
• Clerical Tasks: Process paperwork, handle basic invoicing, and maintain organized digital and physical filing systems.
• Office Upkeep: Perform light housekeeping to ensure the lobby, coffee station, and front office areas remain clean and inviting for guests.
• Communication: Act as a liaison between customers and our estimators or technicians to ensure clear service delivery.

### Why Join St. Cloud Collision?

We pride ourselves on quality craftsmanship and honest service. We offer a supportive team environment where your contributions are noticed and valued.

Schedule: Monday – Friday, 8:00 AM – 5:00 PM Compensation: $16-18/hour based on experience

Requirements

### Qualifications & Skills

• Valid driver's license required.
• Previous experience in a receptionist, clerical, or customer-facing role.
• Strong verbal and written communication skills.
• Proficiency with basic computer programs (email, word processing, and data entry).
• A positive, "can-do" attitude with the ability to multitask.
• Reliability and a professional appearance.
• Experience in the automotive or insurance industry is a plus, but not required!