Full-Time Ordering Platform Specialist

Are you tech-savvy, detail-oriented, and interested in the automotive industry? Join our team as an Ordering Platform Specialist, where you’ll play a key role in supporting the digital tools that keep our customers and stores running efficiently.

This is a great opportunity for someone who enjoys problem-solving, learning new systems, and making a real impact behind the scenes.

What We’re Looking For

We’re looking for someone who is curious, organized, and eager to grow. Whether you already have automotive experience or are looking to break into the industry, we’ll provide the tools and training to help you succeed.

Qualifications & Experience:

• High school diploma required; additional education or training is a plus
• Automotive industry experience is preferred—but not required
• Basic understanding of automotive parts or terminology is helpful
• Comfortable working with computers and web-based platforms
• Quick learner with the ability to adapt to new systems and tools
• Self-starter who can work independently after training
• Strong problem-solving and critical thinking skills
• Highly organized with strong attention to detail

What You’ll Do

As an Ordering Platform Specialist, you’ll help ensure our online ordering systems and catalogs are accurate, up-to-date, and easy for customers to use.

Key Responsibilities:

• Set up and manage online ordering access for customers using platforms like NexPart, PartsTech, and other shop management systems
• Maintain and support online catalogs and ordering tools used by both internal teams and customers
• Serve as the main point of contact for new customer setups and support inquiries
• Troubleshoot and resolve issues related to online ordering and catalog accuracy
• Create and maintain product lists to support catalog updates and integrations
• Keep systems current by incorporating new products and updates
• Stay up to date on industry trends, tools, and platform enhancements

Why You’ll Love This Role

• Opportunity to build a career in a growing and stable industry
• Gain hands-on experience with industry-leading technology and platforms
• Work in a collaborative, supportive environment
• Make a direct impact on customer experience and operational success

What We Offer

We believe in taking care of our team—both at work and beyond. Here’s what you can expect when you join us:

• Comprehensive Health Coverage – Medical, dental, and vision plans to support you and your family
• Future-Focused Benefits – 401(k) with company match plus profit sharing to help you plan ahead
• Time to Recharge – Generous paid time off and sick leave so you can rest and reset when needed
• Peace of Mind – Life and disability insurance for added security
• Employee Discounts – Save on the products you use and love
• Support When You Need It – Access to our Employee Assistance Program (EAP)
• Growth Opportunities – Ongoing training and development to help you build your career