Are you a people person who wants to make a positive impact in your community? Tri-CAP is looking for a detail-oriented, customer-focused Temporary Program Referral Specialist to join our Family Resources team! This is your chance to make a real impact on people's lives while working in a supportive, fun environment. This temporary assignment has availability for part or full time hours, with flexible hours; the assignment would run from Mid-July to the end of September, 2026.

What We're Looking For

We are seeking someone who has:

Three years of education or work experience in human services or related field.
Excellent customer service skills and ability to work with a wide variety of people.
Knowledge of community resources.
Ability to work independently and remain organized.
Proficiency with Microsoft Office products (Word, Excel, Outlook), data entry skills.
Excellent communication skills (both written and verbal), including excellent phone skills.
Bi-lingual preferred (Spanish or Somali)

What You'll Do

Utilize agency communication tools (including text messages, email, and chat features, as well as phone calls and in-person discussions) to guide applicants through eligibility guidelines and application requirements for Tri-CAP programs.
Assess immediate and basic needs of clients and determine appropriate resources, both internal and external; and, if necessary, provide appropriate referrals.
Assist in completing program applications as needed.
Conduct follow up activities with clients, including phone calls, mailing, providing advocacy services, etc.
Track referrals, activities and enrollments and enter data into appropriate client services databases.
Participate in outreach, marketing and enrollment activities for Family Resource programs as needed.

Why Tri-CAP?

At Tri-CAP, we believe in helping people and changing lives. Our team is passionate about making a difference in the community, and we value connection, purpose, and growth.

If you're ready to join a team that's fun, rewarding, and dedicated to helping others, apply today!

To Apply:

Applications can be submitted online through our website: www.tricap.org OR contact us for application materials by phone: 320-251-1612 or email: hr@tricap.org. Applications are due by Thursday, July 16th.

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