NOW HIRING

INSTALL COORDINATOR

One Hour Heating & Air Conditioning & Benjamin Franklin Plumbing

We're looking for a highly organized, detail-oriented Install Coordinator to support both our HVAC and Plumbing departments. This position is critical to ensuring installations are scheduled, permitted, completed, and invoiced accurately while delivering an outstanding customer experience.

Responsibilities:

Schedule HVAC and Plumbing installation jobs
Coordinate crews, materials, equipment, and permits
Communicate with customers before, during, and after installations
Verify job readiness and ensure all required materials are available
Track permits, inspections, and job progress
Review installation paperwork for accuracy and completeness
Process job starts, final payments, and job closeouts
Work closely with dispatch, field managers, sales, and warehouse teams
Maintain installation schedules and production reports

Qualifications:

✔ Strong organizational and multitasking skills
✔ Excellent communication and customer service skills
✔ Proficient with computers and office software
✔ Experience in HVAC, Plumbing, Construction, or Home Services preferred
✔ ServiceTitan experience is a plus

What Success Looks Like:

Install jobs start on time
Materials and permits are ready before the job
Customers are informed and satisfied
Crews have what they need to succeed
Jobs are completed, invoiced, and closed accurately

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