The Pre-Access Services Representative works under the direction of the Manager. The Pre-Access Services Representative possesses the highest customer services skills as the first touch in the patient experience chain. The Pre-Access Services Representative sets the tone for what is the first and can be the lasting impression of the patient's perception of Mosaic Life Care. The Pre-Access Services Representative performs all job duties in accordance with HCFA Compliance Guidelines. Will work as a scheduler for some outpatient clinic service areas. Accurately pre-registers all scheduled patients including updating patient demographic and insurance information. Conducts financial counseling to include collection of co-pays and deductibles and payment arrangements. Evaluates patients/guarantors for financial assistance. Pre-certifies insurance for scheduled admissions and/or required procedures to expedite reimbursement and avoid authorization penalties.

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

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