PRN Medical Receptionist

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

ABOUT THE JOB

Marathon Health medical receptionists provide administrative support in Marathon On-Site medical clinics.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Welcomes patients and visitors by greeting them, in person or on the telephone; answering and/or referring inquiries 
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone 
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays 
• Comforts patients by anticipating patients' anxieties and answering questions 
• Ensures availability of treatment information for the provider by filing and retrieving patient records 
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.  
• May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties. 
• Maintain front reception area in a clean and professional looking manner. May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries. 
• Assist Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and other information as required.  May scan and upload forms as necessary. 
• Maintain confidentiality of patients and their records 
• Perform other duties as assigned or required 

QUALIFICATIONS

High school diploma or general education degree (GED) required and 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience. Associate degree in healthcare or a related field preferred. Must be proficient in the use of an electronic medical record system; prior experience with ECW strongly preferred. 

Pay Range: $20.00-24.00/hr

The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.

We are accepting applications for this position until a candidate has been selected.  To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.