Full Time Dispatcher

Job Description:

Job Duties:

• Ensure a positive customer experience
• Respond promptly to customer service issues as they arise, via email and in person.
• Experience with NetPark or any other parking software including but not limited to: daily ticket maintenance and reservation management. (preferred)
• Complete daily business reconciliation to ensure accuracy of bank deposits.
• Complete other job duties as assigned.
• Handling cash as well as balancing the cash drawer at end of day.
• Load/unloading luggage
• Timely drop off and pick up times
• Handling customer payments
• Making sure paperwork is correctly completed and collected
• Providing excellent customer service

Job Requirements:

• High School diploma or equivalent
• 1+ years of Customer Service experience preferred
• Computer proficiency with Microsoft Office Suite
• Ability to communicate effectively with all levels of the organization
• Must possess a valid driver's license
• Previous driving experience preferred
• Good driving record
• Repetitive lifting is involved
• Good math skills
• Detail orientated
• Self-motivated, work independently and self-managed to meet deadlines

Equal Opportunity Employer

Shepard Road Airport Parking is committed to providing equal employment opportunity and equal treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Shepard Road Airport Parking makes employment decisions based solely on the basis of qualifications for the job.

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