Customer Service Representative

We’re seeking a Customer Service Representative who’s ready to put your skills to work on projects that matter — and build a career with a company that’s building North America. 

Job Title: Customer Service Representative   |   Req ID: 16620   |   HR Contact: Michelle L CARRIGAN-GALLAND   |   Location: Eagan Office MN

ABOUT THE ROLE
Amrize is recruiting for a full-time Customer Service Representative. (SEASONAL)

WHAT YOU'LL ACCOMPLISH
•    Plan, direct, organize, coordinate and control the onsite logistics with the customer, sales representatives and Holcim concrete delivery trucks
•    Other duties as circumstances warrant
•    Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors
 

WHAT WE'RE LOOKING FOR
•    Must have strong interpersonal and customer service skills and be able to effectively communicate with customers, dispatchers and drivers to facilitate accomplishment of the job (Fluent in Spanish a plus)
•    Must have excellent logistical, planning and leadership abilities
•    Organized and strong attention to details
.
Additional Requirements:  
•    Successful candidates must adhere to all safety protocols and proper use of Holcim Approved Personal Protection Equipment (“PPE”), including but not limited to respirators.  Employee that are required to war respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.

Education: High School Graduate / GED or equivalent experience
Required Work Experience: Five years related experience in the construction or concrete industry consistent with the position; of which one or two years of dispatch experience preferred
Required Technical Skills: Proficient on the Computer

WHAT WE OFFER
•    Competitive salary 
•    Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings 
•    Medical, Dental, Disability and Life Insurance  
•    Holistic Health & Well-being programs 
•    Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
•    Vision and other Voluntary benefits and discounts
•    Paid time off & paid holidays 
•    Paid Parental Leave (maternity & paternity)
•    Educational Assistance Program
•    Dress for your day

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.