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This position is accountable for:
• The end-to-end management of the sales support lifecycle: intake of requests, staffing to meet the service level agreements for turnaround time and quality, managing standardized content, following up on sales support effectiveness and tracking ROI on the function via sales results.
• Collaborating effectively with product, marketing and sales managers to integrate effective content and processes that drive new sales.
• Hiring, individual development and performance evaluations for SAMS team members.
*Job Duties and Responsibilities:
People and process leadership of SAMS function
- Review individual quality assurance results and provide coaching and work direction as needed.
- Ensure SLAs and quality levels are met for each associate and for the function overall.
- Determine eligibility for job family promotions within the SAMS job family.
- Complete performance appraisals for SAMS positions.
Collaborate with internal and external partners to produce client-specific meeting materials for the Allied sales force
- Operational & C-Suite Reviews – business reviews that include account specific production and revenue data.
- Sales Presentations – work in partnership with Account Team to produce prospect/client specific sales presentations.
- Lead kick-off, review and debrief calls for complex requests to ensure a strong feedback loop is in place for the SAMS team.
Managing the technical integrations that modernize/improve the sales support function
- Integrate/leverage content across enterprise platforms (SharePoint, Seismic, SundaySky, Smartsheet).
- Track activities and results within Client Relationship Management (CRM) system (ex. entering sales activity records, entering opportunities).
- Utilize Power BI and other data sources effectively to decrease manual processes and improve quality and timeliness.
*Qualifications (Education, Experience, Certifications & KSA):
- High School Diploma or GED required
- Bachelor’s Degree; or equivalent combination of education and experience preferred. Field of Study: Business Administration or Marketing
- 3 – 5 years of related experience with sales and/or marketing content and related technologies
- 2 years of leadership experience
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
The salary range reflected is a good faith estimate of the anticipated salary for the position and may vary based on factors described below.
Compensation at Allied Solutions is determined by various factors, including but not limited to, market data, job posting location, relevant experience, level, skills, and internal equity considerations.Â
The projected base salary range for this position is $71,280 to $103,290 (annualized USD). This position is also eligible for an annual bonus based on company performance results.   Medical, dental, vision, life and disability and 401k benefits are part of the employment offering. Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. This salary range is a good faith estimate, and not a guarantee of the ultimate salary offering.
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We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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