Senior Account Manager

CenterPoint creates outstanding exhibits, events, and branded environments that captivate customers and elevate our clients' brands. With over 40 years of experience, we blend innovative design, expert craftsmanship, flawless execution, and exceptional customer service to deliver remarkable solutions to our clients. Our full-service approach enables us to provide turn-key trade show, event, and branded environment solutions, partnering with our clients to achieve superior results.

Company Values: People are our Center! At CenterPoint, our foundation is built on the values of quality, service, integrity, and innovation. These principles define our identity and guide our actions, shaping a dynamic and inclusive workplace.

We are seeking a strategic Senior Account Manager to join our team in the fast-paced trade show industry. This person will be a strategic sales professional with a passion for outstanding client service, innovation and thoughtfulness. Main responsibilities include developing, defining and managing a book of business, driving positive revenue growth and collaborating with cross-functional internal and external teams to identify and respond promptly to client needs.

Key Responsibilities:

• Unearth new sales opportunities, turning them into long-term partnerships.
• Lead day-to-day business objectives and manage on-going expectations for current clients through professional reporting style and attention to detail.
• Meet with clients frequently, serving as a primary contact and problem-solver between clients and all internal departments and vendor partners.
• Define client marketing strategy and present creative design and budget proposals, assuring all components are aligned with brand and project objectives.
• Head meetings with the account team to discuss upcoming work, review current work and identify additional immediate needs.
• Handle multiple projects, schedule changes and impeding deadlines.
• Monitor client project costs and ensure healthy company profit margins.
• Work closely with internal departments to ensure the smooth flow of communication.
• Develop working knowledge of the clients' inventory, graphics and booth assets.
• Become uniquely familiar with clients' yearly trade show and event schedules and their extensive inventory of event assets.
• Negotiate contracts, invoice, secure payment terms and resolve billing disputes.
• Evaluate tradeshow/meeting results with clients and make constructive recommendations for future events.
• Travel to client tradeshow/events required with ability to work extended hours and weekends when necessary.

Required Skills/Abilities:

• A positive team player with outstanding client relationship-building and networking skills.
• Proven success in customer service and project management.
• Learn about the clients' industry and business activities to suggest more strategic and personalized solutions.
• Connect and engage with a variety of personalities both on the client and internal organization.
• Proven ability to meet and exceed revenue goals through managing vendors, clients and onsite event support.
• Effectively manage budgets for multiple projects.
• Strong organizational skills with the ability to multi-task.
• Exceptional attention to detail and the ability to meet strict deadlines in a fast-paced environment.
• Ability to confidently lead and communicate (written and orally) with clients and internal staff.
• Superior problem-solving skills and a quick-thinker.
• Ability to make tough decisions independently with initiative.
• Anticipate obstacles and have a sense of urgency.
• Strong computer skills including Microsoft Office (specifically Word, PowerPoint, Excel and Outlook).

Education and Experience:

• Bachelor's degree in Marketing, Communications, Advertising, Public Relations, or other equivalent area of study; or comparable record of sales leadership experience required.
• 7-10 years account management/project management experience in the Tradeshow industry.

At CenterPoint, we celebrate workplace diversity and maintain an environment of mutual respect. We are dedicated to being an equal-opportunity employer, promoting diversity and inclusion. Our comprehensive benefits cater to various life circumstances and needs, prioritizing our team members' well-being and personal growth. We provide ample career development opportunities and encourage a harmonious work-life balance for holistic success. All benefits are subject to eligibility requirements.

Equal Opportunity Employer: We invite applications from candidates of all backgrounds and experiences. Our employment decisions are based on job requirements and individual qualifications, irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or other legally protected statuses. We ensure an inclusive hiring experience and accommodate applicants who require reasonable accommodations under applicable laws.

To join our team and contribute to crafting exceptional experiences that resonate with clients and drive success, please submit your application. Please reach out to HumanResources@centpoint.com with any questions.

Pay: Annual Base Pay and Commission structure

Benefits:

• 401(k)
• 401(k) Employer Match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account/Flexible Spending Account
• Life Insurance
• Short/Long Term Disability Insurance
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program
• Vacation Time
• Sick Time
• Paid Time Off
• Paid Holidays

Work Location: In person: 375 Rivertown Drive, Woodbury, MN 55125