LAKESIDE OPERATIONS SPECIALIST

Job Summary Under general supervision, the Lakeside Operations Specialist supports daily operations at 370 Lakeside Park by providing customer service, managing point-of-sale transactions, coordinating reservations, and assisting with programming and events. This position plays a key role in ensuring a safe, welcoming, and enjoyable experience for park visitors while supporting operational needs across rental areas, campground facilities, and the check-in station. This role may also provide guidance to front desk attendants and assist with light maintenance tasks as needed.

Normal Shift: 40 hours per week and may include shifts between 6:00 a.m. and 11:00 p.m., including weekdays, weekends, and holidays based on operational needs.

Key Responsibilities

• Respond to customer service calls within enterprise operations and throughout the park; document responses as required.
• Operate point-of-sale systems and assist with camping and facility reservations, equipment rentals, and memberships.
• Perform light maintenance tasks such as emptying trash, moving furniture, checking breakers, thawing pipes, cleaning watercraft, and setting up or taking down equipment (tables, chairs, cones, barricades).
• Analyze situations and implement or recommend solutions to support efficient and effective operations.
• Identify abandoned vehicles and coordinate with law enforcement as necessary.
• Provide excellent customer service by assisting visitors and offering directions or information to enhance their experience.
• Support programming and event operations, including planning, organizing, hosting, and supervising activities at 370 Lakeside Park.
• Ensure all work is performed in compliance with established City safety standards.
• Perform other duties as assigned.

Minimum Requirements

• Must be a U.S. citizen or lawfully authorized alien worker. High school graduate or GED certificate.
• Typing proficiency of 30 correct words per minute.
• Ability to frequently lift and/or move up to 50 pounds and carry it a reasonable distance, and occasionally lift and/or move more than 75 lbs.
• First Aid and CPR/AED certification or obtain within 6 months of hire.

Desired Qualifications

• Working knowledge of word processing, spreadsheets, databases, and computer application programs.
• Excellent customer service skills.

Why Join Us The City of St. Peters offers the opportunity to work in a dynamic park environment where no two days are the same. This role provides a balance of customer interaction, hands-on operational work, and event involvement, making it ideal for individuals who enjoy both problem-solving and engaging with the community. Employees contribute directly to creating positive experiences for visitors while working within a supportive team that values safety, service, and continuous improvement.

Compensation & Benefits:

• Competitive salary based on qualifications and experience
• Retirement security with Missouri LAGERS pension (Rule of 80) and retiree health benefits
• Generous paid time off, including vacation (up to 6 weeks), sick leave, 12 holidays, a personal day, and wellness time
• Comprehensive insurance coverage: medical, dental, vision, City-paid life ($50,000), long-term disability, and optional supplemental plans
• Education support with tuition reimbursement (up to 6-8 classes per year)
• Additional programs, including FSA/Dependent Care, Employee Assistance Program, deferred compensation (457/Roth), and more

Apply Today If you're ready to be part of a team that helps keep 370 Lakeside Park running smoothly while creating memorable experiences for the community, we encourage you to apply today.

All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.