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Key Responsibilities
- Business analysis & requirements support: Gather information via interviews, workshops, document reviews, and research; translate findings into process diagrams, user stories, business rules, and functional descriptions; help maintain requirements traceability throughout the project lifecycle.
- Documentation: Draft and maintain currentstate/futurestate process maps, SOPs, requirements summaries, and system documentation using approved templates and consistent terminology.
- Testing & validation support: Prepare UAT test cases, participate in execution, document results, and communicate findings for review and resolution.
- Training & implementation assistance: Contribute to enduser training materials and “trainthetrainer” sessions; observe workflow impacts, gather user feedback, and share insights to support adoption and continuous improvement.
- Other duties as assigned to support program objectives and timelines.
Preferred Qualifications
- Experience supporting largescale modernization programs or enterprise initiatives; familiarity with data governance/privacy/security practices.
- Project/change management and facilitation skills (workshops, consensusbuilding).
- Background working with relational or cloudbased data platforms; ability to translate technical concepts for business audiences.
Flexible work from home options available.
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