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Dealership Receptionist - Salem Hyundai

Key Auto Group
Posted 10 days ago, valid for 18 days
Location

Salem, NH, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Key Auto Group emphasizes the importance of its team members and promotes a culture-oriented environment focused on customer satisfaction.
  • The position requires excellent communication and organizational skills, along with a positive attitude and flexibility in scheduling.
  • Candidates should have experience in accounts payable/receivable and proficiency in MS Office, with office experience preferred.
  • The role involves providing quality service to customers, handling financial transactions, and managing customer inquiries and complaints.
  • Salary details are not specified, but the position typically requires at least one year of relevant experience.


Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.
 
Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.


Responsibilities

  • Provide prompt, efficient, quality service to all customers at all times
  • Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work
  • Greet customers in a timely, friendly, and professional manner
  • Answer all external and internal customer questions with honest and genuine concern
  • Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate
  • Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary.
  • Process all financial transactions (cash, checks, or credit) and issue appropriate receipts
  • Balance the cash, checks, and credit transactions daily
  • Ensure that all cash, checks, keys, and confidential material are secured during your shift and at the end of the business day.
  • Assist in other administrative duties including sorting and filing

Qualifications

  • Excellent listening/communication skills, outgoing and positive personality
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Organizational skills to prioritize workload
  • Experience in accounts payable/receivable tasks
  • Knowledge of office management systems and procedures
  • Excellent time management skills and ability to multitask and prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to learn new tasks and responsibilities, and willingness to ask for assistance and further training when necessary
  • Strong organizational and planning skills
  • Proficiency in MS Office
  • Office experience preferred  

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Paid personal time off and vacation
  • Short/Long Term Disability/Flex/Life
  • Growth opportunities 







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