Certified Pharmacy Technician

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970.  We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.  As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

CERTIFIED PHARMACY TECHNICIAN

LOCATION: West Salem Clinic | 1233 Edgewater St. NW, Salem OR 97304

POSITION STATUS:  Full-time | Monday – Friday, 8am - 5pm 

Northwest Human Services (NWHS) is currently hiring a Certified Pharmacy Technician that in committed in providing excellent patient care. 

POSITION OVERVIEW: 

The Certified Pharmacy Technician supports our medical team by processing prescription refill requests using physician‑managed protocols. This role works closely with practitioners, patients, and pharmacies to ensure accurate, timely prescription management. Responsibilities also include coordinating prior authorizations, verifying prescription benefits, and assisting with 340B‑related tasks.

KEY RESPONSIBILITES:

• Process prescription refill requests using provider-approved refill protocols
• Coordinate medication prior authorizations by communicating with pharmacies, insurance plans, and care teams
• Verify prescription benefits, medication formularies, and coverage to improve patient access to medications
• Document refill activity, communications, and medication information accurately in the electronic health record
• Utilize 340B resources and formulary tools to support affordable medication access
• Collaborate with providers, care teams, pharmacies, and patients to ensure prescription needs are met
• Support consulting pharmacist activities including patient assistance programs, medication cost research, and appointment preparation. 

QUALIFICATIONS:

• Licensed Pharmacy Technician with one year of experience in a retail pharmacy setting that includes accurately billing third party insurance and troubleshooting common issues.
• Bilingual preferred – Bilingual in English/another language and able to pass proficiency testing. 
• Ability to communicate and interact with all areas of the clinic
• Ability to deal with the public efficiently, courteously, politely, and effectively.
• Ability to work with diverse cultures and lifestyles.

SUMMARY OF BENEFITS:  Our Board of Directors and Administration provides a benefits program that is comprehensive, competitive within our industry, and affordable for our employees.

• Healthcare insurance plans: Medical, Dental, Vision

• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
• Flex Spending Account
• PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
• 7 ½  Paid Holidays a year + 2 paid floating holidays for full-time positions
• Continuing Education & Training Benefits
• Employee Healthy Living Program – Gym Membership & Smoking Cessation

TO APPLY:

To join our team please visit our website Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.