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Our Member Experience Department is seeking a customer-focused and motivated Customer Service Representative to join our team!
What You'll Do:
- Serve as a primary point of contact for internal and external customers, providers, and vendors.
- Manage a multi-line phone system while handling a variety of priorities, that keeps each day engaging.
- Troubleshoot, triage, and resolve inquiries to deliver an exceptional customer experience.
What You Bring:
- High school diploma required.
- Minimum one (1) year of customer service experience, preferably in a call center or insurance-related environment.
- A team player with excellent communication skills and a customer focused mindset.
What We Offer:
- Competitive compensation and performance bonuses
- Comprehensive benefits package including 401(k) with 200% match up to 6%, affordable health insurance premiums with wellness incentives, HSA with $500 annual company contribution, company paid individual dental, short- term and long- term disability insurance, 11 paid holidays, generous vacation and sick banks, and flexibility
- Support for continuing education and professional growth
- A beautiful campus with a collaborative, supportive, wellness-focused culture including onsite gym and café
Learn more about this Employer on their Career Site
