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Experienced Customer Success Management Professional

Honeywell
Posted 8 days ago, valid for 4 days
Location

Salem, OR, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Honeywell is seeking an Experienced Customer Success Management Professional to build and maintain strong customer relationships in Salem, OR or Atlanta, GA.
  • The role involves acting as the main point of contact for customers, addressing inquiries, concerns, and escalations while collaborating with cross-functional teams.
  • Candidates should have a proven track record in customer success management, with a minimum of 5 years of experience required.
  • This position offers a hybrid work schedule and a competitive salary of $85,000 to $100,000 annually, depending on experience.
  • The successful candidate will significantly impact customer satisfaction and retention, contributing to revenue growth and innovation in Honeywell's product offerings.

As an Experienced Customer Success Management Professional here at Honeywell, you will be responsible for building and maintaining strong relationships with customers, ensuring their success and satisfaction with our products and services. You will act as the main point of contact for customers, addressing their inquiries, concerns, and escalations. Additionally, you will collaborate with cross-functional teams to drive customer onboarding, adoption, and upsell opportunities.

You will report directly to our CX Program Management Manager and you’ll work out of one of our Salem, OR or Atlanta, GA location on a hybrid work schedule.

In this role, your impact on the company will be significant. By building strong relationships with customers and ensuring their success, you will contribute to customer satisfaction and retention, ultimately driving revenue growth. Your ability to identify upsell opportunities and provide valuable insights will also help shape the company's product and service offerings, leading to continuous improvement and innovation.


Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.



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By applying, a Honeywell account will be created for you. Honeywell's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.