General Manager I

Pay: Salary + Bonus Opportunity 

Responsibilities:

• Analyze the operating statement for both the center and individual departments and take appropriate action. 

• Prepare/review the GM report and take appropriate action. 

• Analyze determinates of profitability and take appropriate actions to adjust. 

• Ensure employee payroll processes are accurate and on time. 

• Apply appropriate accounting control principles (for A/R, A/P, payroll, etc.). 

• Plan/set/achieve sales goals; utilize multiple processes for generating and responding to sales leads; Coach salespeople. 

• Ensure effective customer communications. 

• Utilize features and benefits of key products & services to drive the value proposition; profile customer marketing base and future customer niches and maintain customer files. 

• Support/practice company Human Resource standards and guidelines; conduct performance appraisals derived from ongoing performance feedback and provide appropriate counsel and discipline for employees. 

• Develop employees and seek promotional opportunities for employees on a company-wide basis. 

• Utilize established Vendor Programs whenever appropriate.   

• Adhere to government safety guidelines and assure proper procedures are in place for handling accidents, fire, and emergency situations. 

Qualifications:

• BS or BA Degree in Business Administration or Operations preferred

• 5+ Years of experience in the HVAC, Security, Pest Control, or similar customer service focused industries (preferred). 

• Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet).  

What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. 

• Competitive Pay, including incentive opportunities for many positions 

• Paid Time Off and Company Holiday Pay  

• Medical /Dental /Vision Insurance programs

• 401(k) Retirement Savings Plan with company matching contributions

• Life Insurance, for you and options you can elect for your family

• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work

• Supplemental benefit programs such as:  Legal advice, pet insurance, health advocacy programs

• World Class Training opportunities through our Experts University

• Career Development opportunities