OFFICE LEAD

Job DetailsJob Location: Salem, OR 97301Salary Range: $24.75 - $31.46 HourlyTravel Percentage: Up to 25%You know your way around an office and computers. You are a problem solver and an organizer, so people naturally look to your example, and trust you. You are willing to do your research, because you like to know rules and processes. You are a good communicator and give clear instructions. Coworkers see you as dependable, reliable and consistent. You know how to encourage and motivate others. You have an eye for detail and a commitment to accuracy. You desire to have a job that is both challenging and fulfilling in that you know that the outcome of what you are doing can make a difference in someone living their best life. Want to play a role in Turning Dreams into Achievements? You may be our next Office Lead! Key tasks of the Office Lead: Train, mentor and supervise a small team across 2 offices. Be present and available for in-person meetings with staff and customers. Provide technical assistance to team members regarding agency, state and federal requirements. Provide Quality Assurance guidance and support related to data entry and operational procedures. Record data and store documentation in state and agency data systems. Monitor the needs of the office and request purchases as needed. Serve as a member of the Leadership Team and participate in leadership meetings. Serve as the liaison between the Office Team and Management. Assist with special projects and storage of information as needed. Aware of all Office Team roles and able to provide back-up supports when team members are absent. What does the job look like? Full-time Monday to Friday day shifts Office hours 8am-4:30pm All work should take place in, or about, the office, including typical office noise, activity and light levels. Office space may be shared with at least one coworker. Regular travel to other community settings will be required. Exposure to weather conditions throughout all four seasons. Will need to transport laptop and other work-related materials. What can you expect from us? A supportive and flexible work environment. The resources, equipment and materials needed to do the job and do it well. A commitment to manageable workloads. An accessible workspace. Competitive wages and benefits package. Benefits: Sick Leave Vacation Leave Holiday Leave Personal Day Health Insurance Dental Insurance Vision Insurance Wellness Benefit Life Insurance Long-term Disability Insurance Access to a Flexible Spending Account 401(k) & 401(k) matching Employee Assistance Program To apply: Please go to www.rcoregon.org and click the "RCO Jobs" link at the bottom of the page. All applicants must submit a resume and a cover letter (we actually read them and consider them in our decision-making process). QualificationsWondering if you might be the Office Lead we are looking for? We are looking for someone with these skills and qualifications:   Required Qualifications: Education & Experience At least 18 years of age. At least 2 years of experience in an office environment. Knowledge, Skills and Abilities Demonstrated knowledge of basic word processing tasks. Able to type and file with an exceptional level of accuracy. Highly organized and strong attention to detail. Able to maintain accurate and complete records. Able to develop trust and rapport through in-person meetings and contacts with customers, staff and stakeholders. Able to communicate clearly and respectfully with individuals with intellectual/developmental disabilities, families, service providers and the general public. Able to remain calm when clients become anxious or experience challenging behavior. Able to maintain confidential information. Able to work under stress and able to multitask. Able to manage time independently and work without direct supervision. Able to pass a Criminal History Check, meeting the State’s requirements. Possess a valid driver’s license, reliable transportation, and maintenance of a good driving record. Must be able to frequently drive personal vehicle for extensive local and in-state travel, as well as occasional out of state travel. Able to lift 10 lbs. Preferred Qualifications: A bachelor’s degree in any field. Experience with digital filing systems. Supervisory experience. Bilingual in English and Spanish. Working knowledge of the service delivery system designed to support persons with intellectual/developmental disabilities and their families in the state of Oregon. General knowledge of interviewing techniques.