Records Specialist I

Are you organized, detail-oriented, and take pride in keeping things running smoothly? Join Salem Clinic's Health Information Management team, where your work behind the scenes playing an important role in ensuring patients receive safe, quality care through the accurate management of confidential medical records.

Full time opening as a Records Specialist: Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301

Benefits offered for full-time and part-time (budgeted 22.5-40 hrs/wk):  

• 401(k) retirement plan- 10% employer contribution 
• 100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees. 
• Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic’s medical plan.
• Health Reimbursement Account 
• Life & Long-term Disability Insurance 
• Paid time off & Holiday pay
• Flexible Spending Account
• Athletic & Weight Management Club Credits
• Bilingual pay differential program (3% wage increase if qualified)

Job Summary: Maintain confidential medical records in an organized manner.  Records Specialist I are responsible for basic scanning and indexing of records, answering phones, retrieving electronic records, interdepartmental runs, SortBox and other miscellaneous tasks as assigned.

Required Knowledge, Skills, Abilities:

• Ability to communicate clearly, professionally and courteously; effective listening, writing, spelling, and reading skills.   Communication skills must support face-to-face, telephone and written communication methods.
• Ability to identify pertinent information from medical documentation.
• Ability to follow oral and written instruction.
• Basic computer skills; familiarity with keyboard, 10-key, mouse, word processing and basic Microsoft operating system functionality.
• Detail-oriented.
• Ability to work in a fast paced environment while maintaining a high accuracy rate.
• Organizational skills.
• Time management skills.
• Able to work as a team.
• Problem solving skills.

Essential Functions:

• Ability to use Epic, SortBox and other computer systems.
• Demonstrate telephone skills and good customer service techniques.
• Maintain patient confidentiality.
• Ability to sort, scan, identify and index incoming papers according to established protocols.
• Flexible response to changing needs and duties within department.

Other Duties:

• Results letters.
• Processing End-of-Life documents.
• Retrieval of outside records from secure sites and integration into Epic.
• Supply ordering.
• Records corrections.
• Right Fax – manage all queues.
• Perform other duties as assigned by supervisor.

Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect.