Third Party CDL Examiner Compliance Coordinator

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Job Description:

Compliance Specialist 3 – Third Party CDL Examiner Compliance Coordinator
Oregon Department of Transportation
Driver & Motor Vehicle (DMV) Services Division
Program Services / Third Party Programs Team
Salem / Hybrid
 

The role: 
Join our team at DMV headquarters in Salem as a CDL examiner compliance coordinator. In this position, you will perform work related to regulatory compliance for third party companies that offer commercial driver license (CDL) examinations. You will coordinate contracts, provide training, ensure compliance and impose sanctions when needed against businesses for non-compliance. If you have a passion for delivering exceptional customer service while maintaining compliance to ensure safety, apply today!
 

We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.
 

A day in the life:

• Establish compliance standards and procedures for assigned programs.

• Maintain comprehensive knowledge of federal and state regulations regarding commercial driving and ensure alignment with administrative rules, program policies and third party testing and training contracts.

• Analyze, interpret and apply laws, rules and agency policy to assist with compliance issues inside or outside the agency. Assist in handling regulatory complaints.

• Provide comprehensive training to third party CDL examiners.

• Identify training related issues or skills gaps and develop plans to address them.

• Create, update and refine training guidelines and materials as needed for CDL examiners ensuring compliance with all regulations and policies.

• Assist with administrative reviews as needed and testify in court regarding Third Party administrative hearings.

• Monitor testers, trainers and examiners for compliance with all program requirements and contractual obligations. Document findings, prepare written reports and collect evidence when necessary.

• Coordinate and manage various contracts and agreements related to third party skills testing and driver training.

• Collaborate with Program Coordination manager to develop mission, priorities and goals assigned programs.

• Serve as policy expert for assigned programs. Lead ongoing research, evaluation of procedures, draft rule amendments and ensure continued compliance with applicable laws, regulations and policies.

• Work is primarily performed in a typical office environment. Occasional travel and flexible work schedule to meet business needs may be required.

• This position does require the ability to work closely with large commercial vehicles. This includes working outdoors in all weather conditions, being able to step or climb into commercial vehicles and working in congested areas safely.  

• Hybrid work options available 1-2 days per week after initial training period.

• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov.
   

What’s in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.

• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying. 

• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.

• Public Service Loan Forgiveness opportunity!
   

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Minimum qualifications:
Five years’ experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance or eligibility with program guidelines and regulations. Three of the five years must be above the technical support level.

College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
 

Special qualifications: Driving is an essential function of this position. You must have a valid US driver license and an acceptable driving record. We will conduct pre-employment driving records checks on our final candidate(s). Your license does not have to be issued in Oregon to be considered.
 

What we’d like to see:

If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience and education to help us decide who will move forward.

• Ability to interpret complex regulations and predict potential risks.

• Demonstrated ability to enforce regulations while maintaining integrity of programs.

• Experience creating compliant solutions for complex issues that result in achieving difficult business goals.

• Ability to clearly explain complicated rules and processes in plain language to diverse audiences.

• Demonstrated ability to adapt training style to various groups and learning abilities.
   

How to apply:

• Complete the following required steps:

  • Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.

  • Attach a cover letter. Your cover letter should clearly demonstrate how your experience and training relates to the qualities that you have under the “what we’d like to see” section above.

    • Your cover letter must be limited to no more than two (2) pages.

    • Please address your cover letter to Kimberley Patton, Program Coordination Manager.

    • Generic cover letters that do not address the qualities that you have under the “what we’d like to see” section may receive lower scores than those that addressed the desired qualities.

    • You must upload your cover letter in the ‘Resume/Cover Letter’ section of the application.

  • Complete questionnaire. Answer the checkbox-style questions before submitting your application.

• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.

• If you are a veteran or Oregon National Guard servicemember, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

Need help?

• For questions, call 503-931-1206 or email ODOTRecruitmentTP@odot.oregon.gov.
   

Additional information:

• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.

• We may use this recruitment to fill multiple or future vacancies.

• We will conduct name-based and fingerprint-based criminal background checks on final candidates under consideration for this position. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.

• You will be represented by the Service Employees International Union (SEIU).

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

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Customer Service, Compliance, DMV, Hybrid