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About Us: Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support.
Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions!
Position Summary
We are seeking a dependable and detail-oriented Shipping Assistant to support the daily operations of the shipping department. This individual will work under the guidance of the Shipping Manager to ensure timely, accurate, and efficient handling of outbound shipments, compliance with shipping protocols, and smooth coordination with logistics providers. The ideal candidate thrives in a fast-paced environment, is organized, and takes pride in accuracy and consistency.
Duties and Responsibilities
- Assist with preparing and processing shipping documentation such as packing lists, labels, and bills of lading.
- Coordinate and schedule pickups with freight carriers and small parcel delivery services.
- Verify outgoing shipments for accuracy and completeness before loading.
- Ensure correct packaging, labeling, and documentation for each outbound order.
- Enter shipment information into the ERP or shipping system (e.g., Epicor P21, FedEx, UPS).
- Support the Shipping Manager in implementing standardized processes across locations.
- Maintain clean and organized shipping areas, ensuring safety and workflow efficiency.
- Perform daily audits to check shipping accuracy and report any discrepancies.
- Collaborate with customer service and warehouse teams to resolve shipping-related issues.
- Assist in tracking and following up on delayed or damaged shipments with carriers.
Qualifications
- High school diploma or equivalent required.
- 1-3 years of experience in shipping, logistics, or warehouse operations preferred.
- Familiarity with ERP systems and shipping software tools is a plus (e.g., P21, FedEx Ship Manager, UPS)
- Basic understanding of freight and small parcel shipping procedures.
- Strong attention to detail and a commitment to accuracy.
Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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